Solution Engineer; Pre-Sales

Solution Engineer (Pre-Sales) - All Levels

Join to apply for the Solution Engineer (Pre-Sales) - All Levels role at Salesforce

Job Category:
Sales. Applications for this position will be accepted on an ongoing basis.

About Salesforce:
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level‑up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Our Sales Organization is made up of the business segments below. Within these business segments, the teams sell across multiple verticals. There are also teams that sell specifically into one industry or vertical. Verticals include:
Financial Services, Healthcare & Life Sciences, Manufacturing, Retail & Consumer Goods, Communications Media & Technology, Consumer Business Services, Public Sector and others.

The Solution Engineer is a role that we often hire  you are interested in any type of Solution Engineering role, you've come to the right place. Our goal is for you to apply once and have your resume reviewed by multiple hiring teams. Some of these positions may be office‑based, office‑flexible, or remote depending on the team. The Solution Engineer must have a strong desire to demonstrate their technical and/or sales skills, including the ability to solicit business requirements, develop a technical sales strategy, configure and successfully demonstrate the solutions that address these requirements and provide business value.

• A Solution Engineer plays a pivotal role in aligning innovative strategies to technology solutions within complex accounts. This role focuses on partnering with clients and collaborating with internal team members and C‑level client contacts to drive consensus on multi‑product technology solutions across the various Salesforce product lines.
• Solutions Engineers work on a wide array of assignments including business development, operations and IT strategies, as well as executive level product demonstrations. This person must assume the role of trusted advisor for driving innovative solutions forward while also improving business performance.
• Business Problem Solving:
  Take ambiguous and sophisticated business problems and using research and business assessment capabilities, define the problem, drive innovative ideas, define the opportunity set, and recommend practical next steps.
• Innovation Management:
  Bring focus to a client's decision‑making process by communicating and evaluating solution options, and driving consensus among key collaborators. In some instances, we help our clients develop new decision frameworks and governance processes that continue to deliver value far beyond a particular engagement.
• Connect Experiences:
  Demonstrate through software demos and rapid prototyping how connected experiences come to life with the Salesforce Solutions. This includes the delivery of executive level software demonstrations, construction of future state customer journey strategies, and developing long‑term IT roadmaps.
• "Solutioning" is fundamental to the SE role. It is important to realize that a component of the responsibilities will include assisting the customer, Account Executive and Professional Services team with the discovery, analysis and ultimately the recommendation of strategic solutions for the customer by delivering transformational pitches based on live product demonstrations to validate. These Solutions use all of the Salesforce technologies to address the core challenges and objectives that are uniquely identified for each customer.
• Discover the customer's business needs, and position the best Salesforce solution to achieve those business objectives.
• Build and present customized solutions and demonstrations…