Google Chromebook - Instructional Designer & Training Specialist

Overview

2020 Companies is seeking an immediate Instructional Design and Training Specialist representing our client, Google Chromebook. This is a full-time, regular employee position (W-2) with a 12-month commitment and strong intent to renew based on performance and business needs. This role is not a temp, contract, or independent contractor position. The Instructional Designer & Training Specialist designs and delivers engaging learning programs that support the global growth of the Google Chromebook (Chrome

OS) ecosystem. As part of the Training & Sales Enablement team, this role partners with content, facilitation, and learning technology experts to create impactful training for external partners, including OEMs, retailers, and strategic partners. This remote role supports a fast-paced technology environment and requires up to 25% travel based on business needs.

• End-to-End Content Creation:
  Develop, write, and coordinate diverse learning materials, ranging from executive-level slide presentations to comprehensive online curriculum and rapid video content
• Strategic
  
  Collaboration:
  
  Partner with stakeholders and subject matter experts (SMEs) to determine content development needs and translate technical details into digestible training sources
• Project & Program Management:
  Function as a lead Project or Program Manager as needed, ensuring all learning efforts are driven effectively from the design phase through to full implementation
• Curriculum Curation:
  Act as a central curator of learning sources to support broad employee and talent pools, maintaining accuracy and timeliness to positively impact retail partnerships
• Enablement Partnership:
  Work alongside account team leads to develop product and services training for the Google Chromebook mobile computing portfolio
• Implementation & Operations:
  Partner with enablement managers to ensure program success, manage reporting across the training organization, and maintain a firm understanding of technology solutions from a learning perspective

• 6+ years of experience in developing creative digital content materials and planning employee training programs
• A background in retail, computing, mobile, or other product-based OEMs is highly desired, with a specific line of sight to Go-to-Market strategies and product training
• Knowledge of Learning Management Systems (LMS), content management systems, and virtual facilitation tools like Google Meet, Web Ex, or Zoom
• Expert proficiency with e-Learning authoring tools such as Articulate Storyline and/or Adobe Captivate
• Instructional design experience supporting retail/sales, including e-learning and rapid design principles; or combined work experience and education. Must have experience developing materials that build knowledge and skill
• Proficiency in leveraging Generative AI tools (e.g., Gemini, Google Vids) to accelerate content creation, streamline storyboarding, and enhance rapid material development workflows
• Demonstrated experience with instructional design models (ADDIE, SAM), adult learning principles (Bloom’s Taxonomy), and rapid design principles for retail/sales environments
• Mastery of Google Workspace applications (Slides, Sheets, Docs, Vids/Labs) and Microsoft Office products
• Proficiency with Adobe Design Premium (Photoshop, Illustrator) and demonstrated ability to build graphics and execute video development
• Demonstrated ability to build graphics and rapid video development is a plus; knowledge of Learning Management Systems and emerging learning technology
• Demonstrated ability to design and develop web-based content and maintain websites is preferred
• Experience in retail learning & development is highly desired
• A strong team orientation with a dedication to the success of the team's objectives and the ability to work effectively with individuals and groups

• Ability to work cooperatively and build strong relationships with peers and senior leadership locally and globally; sharing ideas and developing effective business processes in support of the company mission
• Ability to collaborate and be comfortable dealing with ambiguity, influencing across…