Senior ProServe Sales Manager , Enterprise

This job is with Amazon, an inclusive employer and a member of my Gwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

DESCRIPTION:

The Amazon Web Services Professional Services (Pro Serve) team is looking for an experienced Sales Manager Pro Serve (SMP) to lead a team of Pro Serve Account Executives and Cloud Architects. You'll drive transformative IT projects for clients, focusing on IT Strategy, distributed architecture, and hybrid cloud operations. The SMP is a trusted advisor who collaborates with Pro Serve sales and delivery teams to ensure sellers are working backwards from our customers and proposing solutions that optimize the delivery of customer business outcomes.
SMPs support customer relationship management while enabling sellers to lead sales activity ensuring customer satisfaction for a defined set of customers and partners. SMPs are primarily focused on delivering outcomes through their teams, removing roadblocks, and ensuring teams have the tools and support to achieve their goals.
Your experience gained within the technology sector, will equip you with the ability to translate technical concepts into business value for customers. You will demonstrate proficiency in sales methodologies and CRM systems coupled with strong analytical, problem-solving, and project management abilities. SMPs will be measured on the performance of their team/practice against key metrics including but not limited to Revenue, Billable Bookings, team engagement, and customer satisfaction (CSAT).
The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption.

We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries.

Key job responsibilities

KEY RESPONSIBILITIES
As an experienced Professional Services Sales Leader, you will be responsible for:

• Leading and developing a high-performing team of Account Executives and Cloud Architects

• Developing and supporting execution of sales strategies to meet team targets and drive revenue growth

• Managing customer relationships, ensuring high satisfaction and identifying new opportunities

• Leveraging deep AWS knowledge to guide sellers in proposing optimal solutions

• Monitoring and analyzing key performance indicators, ensuring accurate reporting and forecasting to optimize operational processes and manage risk

About the team
About AWS:
Diverse Experiences: AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job below, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture - Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and Amaze Con (diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth - We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance - We value work-life harmony. Achieving…