Regional Solutions Director - Global

About Us

Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $16 billion global provider of IT solutions and services.

Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 7,000 of them. If you join our team, you’ll enjoy:

• Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.

• Continuous professional growth and leadership opportunities.

• Health, wellness, and financial benefits to offer peace of mind to you and your family.

• World-class facilities and the technology you need to thrive – in our offices or yours.

The Global Regional Solutions Director is a Technical Sales and Pre-Sales Manager that is customer, partner and company facing to uncover and develop opportunities. The Global Regional Sales Director will support a team of Engineers, Architects and Specialists whose focus is to bring the right technical solutions to meet customer needs. The RSD will coach, train and be involved in customer meetings to move the process forward and actively close deals with the team.

The Director of Solutions leads the solutions team in developing innovative, customer-centric solutions that align with organizational goals and market demands. This role involves collaborating with sales and product teams to design tailored solutions, managing the solutions portfolio, and ensuring compliance with standards. Additionally, the Director builds strong stakeholder relationships, drives continuous improvement through new technologies, and mentors the team to foster a culture of innovation and customer focus.

• Engages with multiple layers of contacts within an organization, including but not limited to CIO, CTO, IT Directors, Application Managers, to sell, build relationships and Uncover opportunities

• Develops the region/territory based on strategic account planning by collaborating with sales leadership and extended ASG team

• Collaborates with sales team and helps close deal by speaking on the technical side of recommended solutions

• Builds strong relationships and trust with customers, partners, and company employees

• Deliver a world-class customer experience by executing company vision and mission statement

• Engage and get to know the Local Technology Community (MFG’s and SI Partners) and the appropriate customer technical personnel to establish market credibility

• Deliver a world-class customer experience by executing company vision and mission statement

• Strategically train sales team on positioning of company solution practices to ensure they understand customers on-going enterprise needs

• Execute SHI Sales Methodology and strategy with direct reports, sales counterparts, partners and customers with Regional Sales Teams

• Engages with teams ensuring value prop, resource usage, opportunity development and visibility to general business (Corp / District / Region)

• Ensure presales engineering teams are collaborating and communicating

• Keeps a pulse on the overall health of the area of business they are supporting.

• Account profiling and penetration to find multiple Solution Practices in existing accounts

• Attract, develop and retain top talent by working closely with company recruiting team to attract talent, engage in regular coaching, and reward top performers

• Pipeline management for regional opportunities

• Monitor employee performance and attendance records, act on performance issues in a fair and consistent manner and provide actionable feedback, address personnel issues, and provide employee recognition

• Lead the solutions team in developing innovative, customer-centric solutions that align with organizational goals and market demands.

• Collaborate with sales and product teams to identify customer needs and design tailored solutions that drive business growth.

• Oversee the development and deployment of solution architectures, ensuring scalability, security, and performance.

• Manage the solutions portfolio, ensuring alignment with business objectives and market trends.

• Build and maintain…