Mobile Device Management Consultant

Job Description

We are looking for a Mobile Device Management Consultant to provide enterprise-level assistance to our customers. You will diagnose and troubleshoot software and hardware problems and help our customers install applications and programs.

To Be Successful In This Role

• Requirements gathering from Customer on MDM (iOS, Android and Windows)
• Design, Implementation and Administration of MDM Infrastructure (Hybrid or Cloud) using Workspace One (Airwatch)
• Create and / or review HLD, LLD, SMTD, SOP and Test Cases documents for the solution
• Should be able to manage and administer Device Management, Application Management (mandatory or make it available for user), Content Management and Email Management

Skills

• Strong knowledge on Apple DEP, VPP and Enterprise Connect implementation
• Has good understanding of how Certificate Authority works
• Configure VMware Workspace ONE to support Mac at Emerson
• Experience in preparing video self-service platform for all users, Windows and Mac
• Hand on experience setting up Apple Business Manager
• Experience in setting up communications and controls for migrating existing Macs to management
• Expertise and knowledge on firewall ports to open to allow Apple Push Notification Service (APNS) and other necessary connections for Mac users
• Set up a zero-touch provisioning workflow for all new Macs using Insight as the reseller
• Experience in setting up configuration profiles in alignment with Apple best practices for configuration profiles.
• Build, and test the updated configuration of Workspace ONE for management of Macs with Emerson and the deployment of configuration profiles.