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Customer Support & Triage Specialist; Healthcare SaaS

Job in Dallas, Dallas County, Texas, 75215, USA
Listing for: Janus
Full Time position
Listed on 2026-02-23
Job specializations:
  • IT/Tech
    Technical Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 50000 - 70000 USD Yearly USD 50000.00 70000.00 YEAR
Job Description & How to Apply Below
Position: Customer Support & Triage Specialist (Healthcare SaaS)
A healthcare technology company in Dallas is seeking a Customer Support Specialist to deliver exceptional support to customers. The role involves triaging customer issues, collaborating with internal teams, and improving support workflows. Candidates should possess an Associate or Bachelor’s degree, have at least 2 years of relevant experience, and be familiar with tools like Zendesk and JIRA. This position is located in a fast-paced environment where communication and adaptability are key.

Competitive compensation and benefits are offered.
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