Senior ProServe Sales Manager , Enterprise; AWS

Job  | Amazon Web Services, Inc.

The Amazon Web Services Professional Services (Pro Serve) team is looking for an experienced Sales Manager Pro Serve (SMP) to lead a team of Pro Serve Account Executives and Cloud Architects.

You'll drive transformative IT projects for clients, focusing on IT Strategy, distributed architecture, and hybrid cloud operations. The SMP is a trusted advisor who collaborates with Pro Serve sales and delivery teams to ensure sellers are working backwards from our customers and proposing solutions that optimize the delivery of customer business outcomes.

SMPs support customer relationship management while enabling sellers to lead sales activity ensuring customer satisfaction for a defined set of customers and partners. SMPs are primarily focused on delivering outcomes through their teams, removing roadblocks, and ensuring teams have the tools and support to achieve their goals.

Your experience within the technology sector will equip you with the ability to translate technical concepts into business value for customers. You will demonstrate proficiency in sales methodologies and CRM systems coupled with strong analytical, problem‑solving, and project management abilities. SMPs will be measured on the performance of their team/practice against key metrics including but not limited to Revenue, Billable Bookings, team engagement, and customer satisfaction (CSAT).

The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption.

We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries.

• Leading and developing a high‑performing team of Account Executives and Cloud Architects
• Developing and supporting execution of sales strategies to meet team targets and drive revenue growth
• Managing customer relationships, ensuring high satisfaction and identifying new opportunities
• Leveraging deep AWS knowledge to guide sellers in proposing optimal solutions
• Monitoring and analyzing key performance indicators, ensuring accurate reporting and forecasting to optimize operational processes and manage risk

Diverse Experiences: AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed below, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture – Here at AWS, it’s in our nature to learn and be curious. Our employee‑led affinity groups foster a culture of inclusion that empower us to be proud of our differences.

Mentorship & Career Growth – We’re continuously raising our performance bar as we strive to become Earth’s Best Employer.

Work/Life Balance – We value work‑life harmony. Achieving success at work should never come at the expense of sacrifices at home.

• 7+ years of technology sales, or 3+ years of management experience
• Experience with cloud, server or infrastructure technologies and business models
• Experience in senior leadership work in sales operations, sales strategy, finance, business development, or other related fields
• Bachelor's degree in Computer Science, Engineering, a related field, or equivalent experience

• Experience with communication, presentation, and negotiation
• Experience building and influencing relationships at the C‑level of Fortune 500 customers
• 7+ years of cloud‑based…