Grafana Cloud Implementation Specialist

Job Title:

Grafana Cloud Implementation Specialist

Location:

Dallas, TX
Duration:
Long Term

Experience:

5+ Years

We are seeking an experienced Grafana Cloud Implementation Specialist with 5+ years of hands‑on expertise in designing, deploying, and optimizing observability solutions using Grafana Cloud. The ideal candidate will have strong experience in metrics, logs, traces, dashboard development, alerting, and integrating Grafana with modern cloud‑native systems.

• Design, deploy, and manage Grafana Cloud environments for enterprise customers.
• Configure data sources including Prometheus, Loki, Tempo, Influx
  
  DB, Elasticsearch, and cloud provider monitoring tools (AWS Cloud Watch, Azure Monitor, GCP Operations Suite).
• Implement secure authentication/authorization via SSO, OAuth, LDAP, Azure AD, or enterprise identity solutions.
• Optimize Grafana architecture for performance, scalability, and cost efficiency.

• Build end-to-end observability stacks covering metrics, logs, and traces.
• Develop robust monitoring strategies aligned with SRE/Dev Ops practices (SLIs/SLOs/SLAs).
• Set up alerting (Grafana Alerting, Alert manager, Loki alerts) with escalation policies.

• Create custom, user‑friendly, and visually compelling Grafana dashboards.
• Work closely with application, infrastructure, and business teams to translate monitoring requirements into actionable visualizations.
• Standardize dashboard templates across teams.

• Integrate Grafana Cloud with CI/CD pipelines, Kubernetes clusters, and cloud platforms.
• Automate observability deployments using Terraform, Helm, Ansible, or Git Ops workflows.
• Implement instrumentation using Open Telemetry for distributed tracing.

• Diagnose issues across metrics, logs, traces, and data source configurations.
• Tune queries for performance and cost optimization.
• Ensure high availability and reliability of monitoring systems.

• Create detailed documentation for system architecture, runbooks, and best practices.
• Train internal teams on how to use Grafana dashboards, alerts, and observability workflows.
• Serve as an SME for Grafana Cloud in cross‑functional initiatives.

• 5+ years of experience implementing and managing Grafana or Grafana Cloud.
• Strong hands‑on expertise with:
  • Grafana Mimir, Loki, Tempo, Prometheus, Alert manager
  • PromQL, LogQL, and SQL query optimization
  • Open Telemetry instrumentation
• Experience with cloud platforms: AWS, Azure, or GCP.
• Experience with Kubernetes, microservices, and cloud‑native observability.
• Proficiency in Dev Ops tools:
  Terraform, Helm, Git, CI/CD pipelines.
• Strong understanding of SRE principles, monitoring design, and performance engineering.
• Ability to collaborate with cross‑functional teams and drive end‑to‑end observability adoption.

• Grafana Cloud or Prometheus certifications.
• Experience designing multi‑tenant monitoring solutions.
• Knowledge of Service Now, Pager Duty, Opsgenie, or Jira integrations.
• Experience with security, RBAC, and compliance frameworks.
• Experience with Splunk, New Relic, or similar observability tools
• Ability to support hands‑on implementation in a fast‑moving environment and work independently