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Senior IT Help Desk Technician - ITIL-Driven Pro

Job in Dallas, Dallas County, Texas, 75215, USA
Listing for: CGS Federal (Contact Government Services)
Full Time position
Listed on 2026-03-12
Job specializations:
  • IT/Tech
    IT Support
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below
Position: Senior IT Help Desk Technician - ITIL-Driven Support Pro
A government services provider based in Texas is seeking a Senior Help Desk Technician to provide Level 1 & 2 support to diverse users, including senior management and attorneys. Responsibilities include user training, hardware support, and proactive reporting. Ideal candidates will have experience with Adobe Connect and ITIL certification. The role offers health benefits, a 401k plan, and paid time off, supporting professional growth within a collaborative environment.
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Position Requirements
10+ Years work experience
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