Data Center Technician - Roanoke, TX

Data Center Technician - Roanoke, TX Schedule

On site. 3rd shift, 7 PM – 5 AM CT Wednesday, Thursday, Friday and Saturday.

• Following detailed plans and instructions as directed by management
• Installing, de‑installing, relocating all distributed systems and network hardware (CSUs, DSUs, routers, switches, encryptors, firewalls, etc.) in the Americas Data Centers within internal service level mandates
• Installing, de‑installing, extending, relocating, testing all carrier circuits to the network hardware
• Installing, de‑installing, relocating all patch cabling for systems and network hardware
• Installing, de‑installing, relocating all Data Center hardware
• Assist with coordination of cabinet power, circuit, and patch infrastructure installations with various facilities, electrical and communications vendors
• Assist with coordination of network component configurations
• Coordinate and install SAN cabling infrastructure
• Managing network ports and assist management of all consumable items (cables, labels, tie wraps, rail kits, etc.)
• Maintain the integrity of the data center facilities, systems and communications environments through general housekeeping and best operations practices
• Ensure compliance with data center standards, policies and processes for all non‑DCSD sponsored changes
• Coordinate activities in support of all projects and technical requests within the Americas Data Centers
• Provide clear and detailed turnover to next shift workers for continuity
• Ensure destruction procedures are followed
• Support all site and application specific disaster recovery / COB tests / exercises
• Assist in supporting all reconciliation and QA efforts including:
  Year End, Physical Inventory, Vertices, hard‑drive inventory levels, other duties as assigned by management.

• Required skills:
  
  2+ years of experience in the implementation, maintenance and analysis of data center facilities, hardware, communications infrastructure, strategies, tools and effective troubleshooting techniques.
• Basic background on enterprise data center facilities and infrastructure environments such as PDUs, RPPs, network and SAN infrastructures. In‑depth knowledge of complex, enterprise‑class inter‑networked environments involving a combination of switched/routed/shared Ethernet, Twin Ax (100 GbE, 25 GbE, 10 GbE, GbE, 100 Mb, and 10 Mb), token ring, SAN, and wide‑area connectivity.
• Strong knowledge of WAN technologies (OC‑x, DS‑x), subnetting and TCP/IP protocol a must
• Excellent communication and writing skills a must
• Knowledge of trouble ticketing systems, change control, project processes and associated tools
• Logical problem‑solving techniques and experience in system, data center facilities, and telecommunications
• Financial services industry knowledge a plus
• Must be willing to work 3rd shift, on location in Roanoke, TX

• Health and well‑being:
  Health, dental and vision care; onsite health centers; employee assistance program; wellness program
• Financial benefits:
  
  competitive pay; profit sharing; 401(k) plan with company matching; life and disability insurance; tuition reimbursement
• Paid time off: PTO and sick leave (starting at 20 days per year) and holidays (10 per year), parental leave, military leave, bereavement
• Additional perks: nursing mothers benefits; voluntary legal; pet insurance; employee discount program

A reasonable estimate of the base pay range for this position is $50,000–$58,000 annually.

World Wide Technology is an Equal Opportunity Employer. We consider qualified applicants without regard to disability etc. If you have a disability and require a reasonable accommodation, please call 1‑800‑432‑7008 and ask for Human Resources.