Director of Healthcare Informatics & Analytics

General Description:

The Director of Healthcare Informatics & Analytics provides strategic and operational leadership across the organization’s healthcare data, analytics, reporting, and pharmacy informatics functions.

This role is responsible for:

• Enterprise data governance and analytics strategy
• Clinical, financial, and operational reporting
• EHR optimization and data integration
• Pharmacy and 340B informatics, including system administration, data exchange, and revenue optimization

The Director ensures data integrity, transparency, and usability across all systems, supporting:

• High-quality patient care
• Financial performance and revenue cycle optimization
• HRSA, UDS, 340B, and other regulatory compliance
• Strategic decision-making across leadership

This position partners closely with Executive Leadership, Finance, Clinical Operations, Pharmacy, Quality, HIM, and IT to build and maintain a unified, high-performing data ecosystem.

Specific Responsibilities of the Job:

1. Leadership and Data Governance

• Lead and expand the organization’s Data Governance Council, establishing standards for data stewardship, KPI certification, and reporting consistency
• Define and enforce data integrity, lineage, and security standards across clinical, financial, and pharmacy domains
• Maintain standardized data definitions, reporting logic, and data catalog
• Align informatics strategy with organizational goals and EOS priorities
• Supervise and develop a multidisciplinary team (analytics, informatics, and financial resources)

2. Data Architecture and Integration

• Oversee design, optimization, and governance of enterprise data warehouse environments (Snowflake required; SQL Server and other platforms preferred)
• Develop and maintain scalable ETL/ELT and data transformation pipelines utilizing tools such as Azure Data Factory, dbt, Fivetran, Alteryx, SSIS, or equivalent technologies
• Ensure integration across EHR, pharmacy systems, financial systems, and third‑party platforms
• Maintain HIPAA‑compliant data access, audit controls, and system performance

3. Analytics, Dashboards, and Reporting

• Lead development of enterprise dashboards and analytics (Power BI, Tableau) supporting clinical, financial, and operational performance
• Standardize KPIs, data models, and reporting frameworks
• Automate recurring reports including HRSA UDS, grant reporting, and internal scorecards
• Provide final validation of data released to external stakeholders
• Translate complex data into actionable insights for leadership decision‑making

4. Pharmacy and 340B Informatics

• Serve as system administrator and subject matter expert for:
  • Clinical/Pharmacy information systems
  • 340B platforms and TPAs
  • Inventory and wholesaler systems
• Oversee:
  • Data exchange with TPAs and contract pharmacies
  • EMR interfaces and claim processing workflows
  • Secure file transfers and troubleshooting of data issues
• Develop:
  • 340B and pharmacy dashboards, reporting, and analytics
  • Revenue projections based on prescribing trends, pricing, and payer dynamics
  • Contract pharmacy and wholesaler scenario modeling
• Ensure:
  • Data accuracy across pharmacy and 340B systems
  • Compliance with 340B program requirements and audit readiness

5. EHR and Application Optimization

• Serve as a subject matter expert for healthcare application workflows, Athena One data structures, integrations, and reporting capabilities
• Partner with Clinical Operations, HIM, and IT to:
  • Optimize documentation workflows
  • Improve data capture and reporting accuracy
• Lead testing, implementation, and optimization of:
  • EHR enhancements
  • Third‑party integrations
• Conduct root cause analysis and resolve data/system issues

6. Financial and Operational Informatics

• Partner with Finance to develop dashboards for:
  • Revenue cycle performance
  • Payer mix
  • Cost and margin analysis
• Support:
  • Grant reporting and program evaluation
  • Service line performance analysis (including pharmacy and 340B)
• Identify opportunities to:
  • Improve operational efficiency
  • Increase revenue capture
  • Optimize resource utilization

7. Training, Documentation, and Collaboration

• Develop and maintain documentation for:
  • Data definitions
  • Reports and dashboards
  • System workflows
• Train and mentor staff across departments on data use and interpretation
• S…