Senior Manager, Contract Management​/Legal Operations

Position: Senior Manager, Contract Management / Legal Operations
Position Title:

Contract Lifecycle Management (CLM) Data Management & Governance

Location:

Dallas, TX | Austin, TX | Ashburn, VA | San Francisco, CA, | Denver, CO | New York, NY

Your Role

Digital Realty is seeking a driven and detail‑oriented CLM Data Management & Governance professional to join its Contract Management team within the global Legal function. This role plays a critical part in advancing contract data initiatives and strengthening the integrity, accuracy, and governance of key business information.

You will partner closely with cross‑functional stakeholders-including the Contract Management team, Contract Management BPO, Contract Data Office (CDO), Legal, and Technology-to deliver reliable, scalable data solutions that support informed decision‑making, operational efficiency, and strategic growth.

What You'll Do

Contract Data Governance

* Partner with business teams to define and implement contract data governance frameworks, standards, and quality controls

* Support CLM data governance to ensure data consistency, compliance, and accuracy across systems

* Monitor and maintain data integrity; identify and resolve data quality issues in collaboration with the Contract Management team

* Assist in the development and rollout of minimum viable products (MVPs) for data governance and management

* Contribute to the design and implementation of AI‑driven data scraping, automation, and data quality solutions

* Identify opportunities to streamline data processes through automation or AI‑enabled improvements

* Recommend system, process, and reporting enhancements to strengthen data‑driven decision‑making

Legacy Contract Data Readiness

* Lead and support contract data initiatives focused on readiness for migration and transformation

* Collaborate with internal teams to deliver proof‑of‑concepts and data readiness activities

* Coordinate with internal and external stakeholders to ensure alignment on contract data models, abstraction standards, and delivery milestones

Contract Data Migrations

* Support contract data mapping, transformation logic, and migration from multiple systems into a single CLM platform

* Advise on migration strategy to enable downstream integrations and reporting

* Oversee data cleansing, enrichment, and validation to ensure accuracy, completeness, and consistency of migrated metadata

* Partner with cross‑functional teams to gather requirements, assess upstream/downstream impacts, and document processes

Contract Data Reporting & Analytics

* Develop, track, and maintain key performance indicators (KPIs) for business and operational performance

* Build and maintain dashboards, reports, and analytical models to deliver actionable insights

* Conduct ad‑hoc analysis and present clear, data‑driven recommendations to stakeholders

* Standardize reporting and ensure accuracy across business units

Process Rollout & Stakeholder Enablement

* Partner with business users, leadership, and technical teams to align data initiatives with organizational goals

* Clearly communicate insights and findings to both technical and non‑technical audiences

* Support training, adoption, and change management for new data tools, reporting solutions, and governance practices

What You'll Need

* 5+ years of professional experience, including at least 2 years working directly with contract and/or financial data

* Direct experience with contract management activities and CLM systems (Conga CLM or similar strongly preferred)

* Experience supporting data governance, data management, and analytics initiatives

* Strong data analysis skills, including use of AI‑enabled tools where applicable

* Proficiency with data visualization tools (Power BI, Tableau) and SQL

* Experience defining data models and authoring data dictionaries (preferred)

* Hands‑on experience with data migration projects and transformation efforts

* Knowledge of end‑to‑end Quote‑to‑Cash processes

* Experience in B2B sales, procurement, or contract technology environments

* Strong ownership mindset with ability to build end‑to‑end data processes

* Excellent critical thinking, problem‑solving, and documentation skills

* Ability to drive change in a complex, global matrix organization

*…