ServiceNow SecOps Senior Developer​/Technical consultant

Position: ServiceNow SecOps Senior Developer/ Technical consultant
Job Title :
Service Now Sec Ops Senior Developer/ Technical consultant
Location :
Dallas, TX , Middletown, NJ , Atlanta, GA Onsite Hybrid 2 days

Service Now Vulnerability Response & Configuration Compliance Senior Engineer / Developer

Role summary

Seeking a highly experienced Service Now Security Operations professional with deep hands-on expertise in Vulnerability Response (VR) and Configuration Compliance (CC) configuration, implementation, and optimization. The role is responsible for designing, configuring, and supporting scalable Sec Ops workflows that ingest scanner data, correlate findings to CMDB assets, prioritize work using business and threat context, and orchestrate remediation through IT operations and change processes.

The ideal candidate will be strong in end-to-end Service Now solutioning across scanner integrations, CMDB alignment, remediation workflows, risk-based prioritization, task orchestration, dashboards, and governance controls. The role should be able to translate security and compliance requirements into robust platform configuration with minimal custom code and strong operational sustainability.

Core responsibilities

Vulnerability Response

• Configure and enhance Service Now Vulnerability Response to ingest, normalize, and manage findings from third-party scanners and vulnerability sources.
• Design and maintain workflows for vulnerability grouping, assignment, remediation task creation, prioritization, SLA management, and exception handling.
• Configure risk-based prioritization using CVE severity, exploitability, threat intelligence, internet exposure, business criticality, and service context from the CMDB.
• Enable tight coordination between security, infrastructure, application, and change teams for patching and remediation execution.

Configuration Compliance

• Configure Service Now Configuration Compliance to aggregate and operationalize secure configuration assessment results from supported third-party SCA tools.
• Build and optimize workflows for misconfiguration intake, prioritization, assignment, routing, remediation, and tracking across technology teams.
• Align configuration findings to CMDB services, assets, controls, and business impact to improve service-aware prioritization and reporting.
• Support integration of Configuration Compliance with change management and, where applicable, GRC / policy and compliance management for control mapping and risk visibility.

Platform design and operations

• Configure and maintain business rules, flows, transform maps, import processes, assignment logic, notifications, task templates, and reporting components supporting VR and CC operations.
• Drive strong data quality practices across CMDB, CI identification, ownership mapping, and remediation routing because VR and CC both depend on asset and service context for accurate prioritization and handoff.
• Partner with stakeholders across Security Operations, Vulnerability Management, Infrastructure, Cloud, Application Support, and Compliance to define use cases and release plans.
• Produce technical design documents, runbooks, configuration standards, and test scenarios for enhancements and deployments.

Must-have experience

• 5+ years of hands-on Service Now development / configuration experience, with strong recent experience in Security Operations.
• Demonstrated expertise in Service Now Vulnerability Response configuration, implementation, and workflow optimization.
• Demonstrated expertise in Service Now Configuration Compliance configuration, remediation workflow design, and CMDB-based prioritization.
• Strong understanding of integrating scanner and assessment data from tools such as Qualys, Tenable, Rapid7, or similar sources into Service Now workflows.
• Strong working knowledge of CMDB, CI reconciliation/matching, service mapping context, assignment routing, and remediation tasking.
• Experience integrating Sec Ops workflows with ITSM / Change Management for patching and remediation governance.
• Strong hands-on skill in Flow Designer, Integration Hub, import sets, transform maps, business rules, ACL awareness, notifications, reports, and dashboards.

Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.