Microsoft 365 Engineer

THIS IS A 6-month CONTRACT to HIRE role. NO 3rd party or C2C Inquiries please. Only considering DIRECT APPLICANTS who are eligible for W-2 employment. There is no sponsorship available at this time.

Type: Contract to Hire (Client fully intends to convert to FTE provided performance is good.)

Our client is seeking a Microsoft 365 Engineer to manage and evolve a complex Microsoft 365 environment supporting a portfolio of independent firms affiliated with our client. This role is part of a managed IT service model delivering full-service support to businesses operating within a multi-tenant structure.

You will play a critical role in administering, optimizing, and troubleshooting Microsoft 365 infrastructure across a Multi-Tenant Organization (MTO), while partnering closely with IT Operations and driving continuous platform improvements.

• Serve as a Global Administrator for the Microsoft 365 platform, supporting:
• Exchange Online
• Purview
• Microsoft Teams
• One Drive for Business
• SharePoint Online
• Administer and optimize a Multi-Tenant Organization (MTO) environment, including:
• Cross-tenant collaboration
• Identity synchronization
• Governance across tenants
• Manage endpoint provisioning and lifecycle using:
• Perform advanced troubleshooting across the Microsoft ecosystem using:
• Power Shell
• Microsoft Graph
• Purview
• Partner with IT Operations teams to support project delivery and technical initiatives
• Troubleshoot and resolve user access and cloud service issues
  , ensuring full validation before closure
• Drive platform enhancements through structured change management processes
• Maintain and update technical documentation and knowledgebase resources

• 5+ years of overall IT experience
• 3+ years of hands-on Microsoft 365 administration with Global Administrator scope
• Strong experience across:
• Exchange Online
• Purview
• Teams
• Share Point
• One Drive
• Proven experience managing multiple Microsoft 365 tenants in:
• MSP
• Multi-firm

• Hands-on experience with Microsoft 365-native environments
  , including:
• Entra-joined endpoints
• Experience working in multi-tenant or cross-tenant environments
  , including:
• Identity synchronization at scale
• Experience supporting segmented tenant architectures
  , leveraging:
• Administrative Units
• Scope Tags
• Address Book Policies
• Security Groups
• Strong knowledge of messaging infrastructure and mail flow
  , including:
• Gateway integrations (e.g., Proofpoint)

• Strong ownership mindset
  —you take work through completion and proactively communicate blockers
• Ability to work independently while collaborating effectively across teams
• Detail-oriented with a focus on stability, security, and scalability in cloud environments
• Comfortable working in a fast-paced, multi-tenant IT services environment