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ServiceNow ITOM Senior Engineer

Job in Dallas, Dallas County, Texas, 75215, USA
Listing for: Tata Consultancy Services Limited
Full Time position
Listed on 2026-06-03
Job specializations:
  • IT/Tech
    IT Consultant, Cloud Computing, IT Project Manager
Salary/Wage Range or Industry Benchmark: 85000 - 115000 USD Yearly USD 85000.00 115000.00 YEAR
Job Description & How to Apply Below

Overview

Experience of ITOM suite (CSDM/CMDB/Discovery/Service Mapping/Event Management) within Service Now. Candidate should have strong knowledge on Service Now FedRAMP implementation. Candidate should have knowledge on FedRAMP security, authorization, and continuous monitoring. Candidate should have strong knowledge on Mid server placement for FedRAMP instance as well as handling NERC assets inline with regulatory compliance. Basic knowledge in Cloud Fundamentals, Windows/Unix admin skills.

Intermediate knowledge and ability of understanding Infrastructure environment setup (Server/Network/Storage/etc.). Good understanding in Monitoring tool. Knowledge and experience with base platform & reports. Experience in integration using REST API / SOAP / any other technology. Knowledge of unit testing, system integration testing, performance testing, user acceptance testing, or any client-specific testing. Worked with and understands the value in creating repeatable processes to design development, test, staging and production environments that are reliable with high availability.

Must be Service Now Certified Systems Administrator. Should possess knowledge in Agile/Scrum methodology. Basic knowledge with ITIL/industry standards. Knowledge of software development lifecycle (SDLC).

Responsibilities
  • Experience of ITOM suite (CSDM/CMDB /Discovery/Service Mapping/Event Management) within Service Now.
  • Candidate should have strong knowledge on Service Now FedRAMP implementation
  • Candidate should have Knowledge on FedRAMP security, authorization, and continuous monitoring.
  • Candidate should have strong knowledge on Mid server placement for FedRAMP instance as well as handling NERC assets inline with regulatory compliance.
  • Basic Knowledge in Cloud Fundamentals, Windows/Unix admin skills
  • Intermediate knowledge and ability of understanding Infrastructure environment setup (Server/Network/Storage/etc.)
  • Good understanding in Monitoring tool
  • Knowledge and experience with base platform & reports
  • Experience in integration using REST API / SOAP / any other technology
  • Knowledge of unit testing, syste m integration testing, performance testing, user acceptance testing, or any client-specific testing
  • Worked with and understands the value in creating repeatable processes to design development, test, staging and production environments that are reliable with high availability
  • Must be Service Now Certified Systems Administrator
  • Should possess knowledge in Agile/Scrum methodology
  • Basic knowledge with ITIL/industry standards
  • Knowledge of software development lifecycle (SDLC)
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Position Requirements
10+ Years work experience
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