Master Data Management Manager

The MDM Manager will own and govern all Item/Product Master Data processes and systems. This is a key leadership role responsible for ensuring the accuracy, consistency, and integrity of master data while driving governance strategy and operational excellence.

You will lead a team of Data Stewards, manage day-to-day data workflows, and serve as the final authority on data approvals. This role partners cross-functionally to strengthen data governance frameworks and support critical business operations.

• Serve as the final approver for new product item requests and data changes
• Ensure adherence to data governance policies and business rules
• Maintain accountability for the accuracy, consistency, and quality of item master data
• Act as the escalation point for complex data issues and exceptions
• Lead, mentor, and develop a team of Data Stewards
• Provide ongoing coaching, training, and performance feedback
• Oversee daily operations to ensure efficiency, quality, and SLA adherence
• Partner with IT, Supply Chain, Finance, and Sales teams to align data practices with business needs
• Develop and enhance data governance standards and frameworks
• Drive continuous improvement initiatives across data quality, processes, and documentation
• Define and track KPIs related to data quality and operational performance

• Support the development of dashboards and reporting tools to monitor data quality and team performance
• Ensure effective use of MDM and ERP systems to enforce governance standards
• Contribute to enhancements in data management tools and processes

• Leadership and team development
• Strategic thinking and problem-solving
• Strong communication and stakeholder management
• Sound decision-making in high-impact situations

Education

• Bachelor’s degree in Business, Information Technology, Computer Science, or a related field

Experience

• 5+ years of experience in Master Data Management, Data Governance, or Data Quality
• 2+ years of experience leading or managing data-focused teams
• Experience working with item/product master data in ERP or MDM platforms (e.g., SAP, Oracle, Informatica, Stibo)

Technical Skills

• Strong understanding of MDM principles and best practices
• Experience with SQL or similar data querying tools
• Familiarity with data visualization tools such as Tableau or Power BI
• Understanding of how master data impacts downstream systems (Inventory, Purchasing, Finance, POS)

• Opportunities for professional growth and advancement
• Competitive benefits, including health coverage and retirement plans
• Paid time off and company holidays
• The opportunity to contribute to impactful, large-scale initiatives