Field Service Technician

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Full Time Dallas, TX, US

5 days ago Requisition

Smart Source ® , an ABCOM Technology Group company, has more than 35 years of experience serving clients' business technology needs in the events, staffing, legal, government, finance, education, entertainment, and meeting production industries. The company provides service throughout North America through its fully staffed and equipped offices in major metropolitan markets. Smart Source draws from its extensive inventory of IT, AV, and interactive technologies to deliver solutions as varied as computers for contract staff, office equipment for temporary spaces, or multi-story video walls for trade shows and events.

The Smart Source team is passionate about leveraging its expertise to empower clients to excel.

Smart Source will afford you an exciting career opportunity. We offer a fast-paced and dynamic work environment. Most importantly, you will be provided the support and environment to excel and succeed with an industry leading company. If you are enthusiastic, highly motivated and looking for a great opportunity, we encourage you to apply today.

Job Summary:

As an IT Field Technician with Smart Source, your primary responsibility will be providing “top-notch” customer service with a strong focus on tradeshow and corporate meeting environments. Duties include product configuration, prep and testing, transportation of equipment, on-site installation of audio visual and computer technology, networking, troubleshooting and technical support.

Responsibilities:

• In-shop configuration, preparation and testing, transport for on-site installation, customer service, and troubleshooting of our computers, software, and related peripherals in tradeshow and corporate events environments.
• In-shop configuration, preparation and testing, transport for on-site set up and operation of Audio and Video equipment including microphones, speakers, mixing consoles, video screens, projectors, video switchers, large displays and related peripherals in tradeshow and corporate events environments.

Qualifications:

• Strong IT background with expertise in configuring, networking, and troubleshooting computers, printers, and related hardware.
  * Copier repair experience is a plus.*
• The ideal candidate will also be proficient at setting up and operating basic audio-visual components, be able to troubleshoot and correct operational glitches.
• Must have experience with “live events” – trade shows, corporate meetings, and conferences.
• Must have a “can-do