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IT Project Manager IT Support

Incident & Problem Manager — Lead Major Incidents & RCA

Job in Dallas, Dallas County, Texas, 75215, USA
Listing for: NorthMark Strategies LLC
Full Time position
Listed on 2026-06-05
Job specializations:
  • IT/Tech
    IT Project Manager, IT Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A leading investment firm is seeking an Incident and Problem Manager in Dallas, TX. The role involves managing the incident lifecycle, resolving service disruptions, and conducting root cause analysis. Candidates should have a Bachelor’s degree and 5+ years in IT Service Management. Strong communication skills, along with hands-on experience in Jira Service Management, are essential. Benefits include a company-paid lunch stipend, 100% medical coverage, and 25 days of PTO.
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