Quality Assurance Mgr Sr

** Position Overview*
* At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a QA Manager Sr within PNC's C&IB organization, you will be based in Dallas, TX.

Job Summary

Seeking an experienced QA Manager Sr to lead the planning, coordination, and execution of quality assurance and testing initiatives across multiple strategic software delivery projects. The ideal candidate will combine a deep understanding of software quality practices with strong leadership and project delivery skills. The candidate will be responsible for managing QE teams aligning with development and product teams, ensuring quality gates are met and driving the delivery of high-quality software products on time and within scope.

Key Responsibilities:

-  QE Leadership:

o  Experienced QA Manager with Automation Experience. Adhere to Quality Engineering strategies and best practices

o  Manage QE Leads and teams across projects to ensure consistent, high quality software delivery

o  Champion automation, continuous testing and shift-left testing methodologies

-  Project & Delivery Management

o  Collaborate with cross-functional stakeholders (Product, Development, Dev-ops, etc.) to define test plans and delivery schedules.

o  Track QE deliverables, KPI's and defect metrics, report progress to Executives and leaders

o  Identify and mitigate delivery risks related to quality and testing timelines.

o  Ensure the accuracy and completeness of testing documentation as part of Change Management processes, collaborating with QE and project teams to support successful implementation and compliance with the standards.

-  Team & Resource Management:

o  Hire, mentor and coach QE professionals to build high-performing, motivated teams

o  Allocate resources effectively across concurrent projects

o  Foster a culture of continuous improvement, learning, and innovation.

-  Process optimization

o  Drive improvements in test automation frameworks, CI/CD integration, and release process (Test Artifact reviews)

o  Ensure compliance with internal QA standards and external regulatory requirements where applicable.

-  Stakeholder Communication

o  Be the primary point of contact for quality engineering within delivery teams

o  Provide clear, concise communication to executives and stakeholders regarding testing outcomes, risks, and mitigation strategies.

PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals.

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

** Job Description*
* + Oversees all QA activities and processes for a major or multiple software products or systems.

+ Ensures that performance and quality products conform to established company, industry, and regulatory standards.

+ Investigates problems and develops disposition and corrective actions for recurring discrepancies. Provides feedback and input for software development standards and practices.

+ Leads implementation, control, and distribution of all Quality Assurance programs, practices, standards, methodologies, and metrics.  Reviews results of major and final tests to determine if product specifications are met in line with requirements and standards.

+ Oversees performance of managers and teams. Identifies and addresses staff training and development needs.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

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** Customer Focused**  - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.

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** Managing Risk**  - Assessing and…