Tech Lead, Systems Engineer, IT Support

A Bachelor’s or Higher Degree is the minimum entry required for the position

Role: L3 Database Administrator (DBA) – Oracle

Experience: 8 - 12 years

Support Model: 24/7

Education:

• Candidate must have bachelors degree. (Mandatory)

Skills & Experience

• Extensive hands-on experience administering large-scale Oracle database estates supporting mission-critical production workloads across Silver, Gold, and Platinum service tiers.
• Deep technical expertise in Oracle High Availability and Disaster Recovery, including RAC and Data Guard, failover execution, DR validation, and strict RTO/RPO adherence.
• Proven ownership of Sev-1 / Sev-2 production incidents, including rapid diagnosis, service restoration, Major Incident bridge participation, and leading RCA with preventive actions.
• Advanced Oracle performance engineering skills covering AWR/ASH analysis, wait-event diagnostics, SQL tuning, optimizer behavior, and capacity and growth forecasting.
• Demonstrated capability in backup, restore, and recoverability assurance, including RMAN strategy, restore testing, and audit-ready recovery evidence.
• Hands-on proficiency with Oracle monitoring and management tools, including Oracle Enterprise Manager, for fleet-level health, performance, and availability monitoring.
• Strong experience with Oracle administration utilities, including Oracle SQL Developer, Internet Directory, and Database Gateways, supporting integrated enterprise environments.
• Ability to analyze high-volume operational workloads (access management, backups, provisioning, patching, batch failures) and drive automation and standardization opportunities.
• Experience operating in security- and compliance-driven environments, supporting SOX controls, privileged access governance, audit logging, encryption, and backup/DR compliance.
• Exposure to collaborating within Service Now AIOps / Event Manager environments, supporting event correlation, anomaly detection, incident prediction, and policy-controlled automation, is an added advantage.

• Oracle Database Administration Certified Professional (OCP 19c / 23ai)
• Oracle Certified Expert (OCE) – RAC or Data Guard
• Windows 2019/22/ Redhat Linux 8.x/9.x
• ITIL V4

Tech Mahindra is an Equal Employment Opportunity employer. We promote and support a diverse workforce at all levels of the company. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, age, national origin or disability. All applicants will be evaluated solely on the basis of their ability, competence, and performance of the essential functions of their positions with or without reasonable accommodations.

Reasonable accommodations also are available in the hiring process for applicants with disabilities. Candidates can request a reasonable accommodation by contacting the company ADA Coordinator at ADA_A .