Assistant Director, Servicing Strategy & Analytics

In short, as an Assistant Director, Servicing Strategy & Analytics you will apply your analytical, strategic and leadership skills as you develop and execute business case s for major company initiatives or ensure performance excellence . This role will be expected to work cross - functionally with many different teams involved in operations, IT, Product and BI teams to ensure we have the necessary systems and data to drive continuous improvement.

You will also be leading an analytic team using the newest analytic tools in coding and Ai !

In long, our Assistant Director is responsible for:

• Partner ing collaboratively with senior leaders, colleagues, product, tech, data science, and operations to implement data driven strategies

• Becom ing the subject matter expert for servicing and loss mitigation from process flow, data and reporting infrastructure and strategic decisioning

• L eading and manag ing a team of analysts in project execution

• Identifying, tracking, and forecasting main drivers and transactions of the organization

• Driving large analytical initiatives to reveal step-change improvements in operational and transaction profitability of the business

• Effectively communicat ing concise insights and/or visualizations utilizing AI and software such as Snowflake Streamlit , Sigm a, and PPT

• Leveraging emerging technologies and critical thinking skills to continually innovate and automate existing methodologies, processes, and reporting

So What Kind of Folks Are We Looking for?

• Intellectual curiosity. Why? What? How? Do you find yourself always wanting to learn more and broaden your knowledge base? If so, this could be the role for you.

• Passionate and goal-oriented. We are looking for someone that is enthusiastic about their work and is passionate about not only meeting their goals but exceeding them.

• Killer analytical and reporting abilities. You'll need the capability to analyze data and in return, prepare timely reports on your findings.

• Excellent verbal and written communication skills. The ability to talk and write with confidence, charisma and competence for a wide variety of audiences including management.

• Affinity for AI. Confidence and desire in using Ai tools and resources without compromising data integrity.

• A mind for the details. Okay we know "detail-oriented" is on about every job description - but we really mean it!

The Specifics.

• Bachelor's or master's degree in a quantitative field such as economics, engineering, finance, statistics, mathematics, or hard science

• 4 + years' experience in business analytics or strategy

• Ability to manage multiple projects and prioritize effectively

• Demonstrated ability to think strategically and add financial value in prior roles

• Experience with cloud data platforms (e.g., Snowflake)

• Ability to write SQL , advanced Excel skills

Nice to Haves.

• Loss Mitigation, Auto F inance experience

• Work creating Ai agents, apps, or dashboards

• Advanced coding knowledge (SQL, Python, etc.)

• Experience in Dashboard Creation or Data Infrastructure

• 2 + years' experience in leadership or people management roles