IT Specialist DTS Libraries

Position: FT - IT Specialist for DTS Libraries
Job Summary The IT Specialist (IT Spec) is responsible for managing and supporting information technology products and services used by DTS Libraries. The IT Spec also designs, develops, and maintains software applications for the libraries. Some Abbreviations DTS = Dallas Theological Seminary WMS = OCLC World Share Management Systems, a SaaS product that enables library functions including acquisitions, cataloging, circulation, discovery, etc.

Mosaic/GOBI = the main print book and ebook ordering system we use PSL = Public Services Librarian Duties/Responsibilities Evaluate, recommend, implement, support and maintain technology products and services used by the libraries. Document key configuration choices and processes. Serve as lead contact with DTS IT and with various technology vendors. (Most systems used by the libraries are vendor-hosted. DTS IT is responsible for DTS servers, network services, authentication, and staff computers.)

The IT Spec deals with library-specific products). Configure, support and maintain WMS, EZProxy, and databases from many vendors and publishers. Configuration of WMS is a special case. The IT Spec makes most configuration changes to WMS. However, the PSL maintains the calendar (among other things), and Metadata Services Librarian maintains holdings locations (among other things). The IT Spec must ensure members of the team work in harmony and discuss non-trivial changes.

Work with DTS IT to deal with security, privacy, and authentication issues. (We use Azure/SAML SSO authentication as well as WMS native authentication.) Work with DTS and vendors to deal with interoperability and data exchange issues. Example one: verify data extracted from Student Information System, and securely transfer that data to WMS daily. Example two: configure Mosaic/GOBI to query WMS by API so Mosaic can instantly verify our bibliographic holdings to prevent duplicate orders.

Troubleshoot technology problems for staff and students. Solve problems if possible; otherwise report problems to campus IT or vendors as needed. Devise workarounds while waiting for vendor solutions. Help PSL to help students use databases. Help maintain instructional documentation about databases. Design and maintain the library website. Work with campus IT to configure, update, maintain and backup website infrastructure (operating system, webserver, Word Press, DBMS).

Markup content using HTML and CSS. Work with library staff to create/update content. Design, develop, test, document, and deploy software. This might include writing java script code for the website, writing and managing plugins and PHP functions for Word Press, and writing bash/python scripts. Submit an annual report. Throughout the year, generate reports based on data analytics. Stay current on IT, library, and educational trends.

Perform other duties as assigned. We are small enough that staff must occasionally assist outside their specialties.

Knowledge, education and experience

* We require applicants able to design, develop, and maintain websites and simple software scripts. For examples of what we mean by "simple scripts" see Appendix below.

* We require applicants able to markup and code from scratch without AI assistance, but on the job we will allow disciplined use of AI to generate code.

* We prefer applicants with a degree in software engineering, but we are willing to consider self-taught applicants who can prove competency with a software portfolio.

* We prefer applicants with a library degree (e.g., MLS).

* We prefer applicants with a work history of successful teamwork, customer service, and vendor relations. This work history does not have to be in a library environment.

* We prefer applicants with excellent oral and written communication skills.

Physical Requirements

* Must work on Dallas campus, not remotely

* Must be able to work prolonged periods sitting at a desk and working on a computer

* Must be able to lift a 30 pound box (but very rarely)

Requirements for all DTS Employees

Support the mission of the Seminary and affirm the Seven Essential Doctrinal Commitments and the Community Covenant.

APPENDIX:
Examples of Some

Specific Tasks:

Managing Systems

* Gather and interpret usage data. For example, tabulate use of each page of library.dts.edu website. Tabulate EZProxy logins based on user home location. Become expert with WMS analytics module.

* Keep track of major changes in software, and update staff and/or students. Update configuration options. Work with Public Services Librarian concerning changes that affect students (e.g., the switch to new eBook reader apps for DRM protected eBooks on both Pro Quest and EBSCO platforms).

* Work with IT to include custom fields in data loaded into WMS. Examples are degree program, user home region, and expected year of graduation. Work with OCLC so the custom fields are reportable.

* Develop a better way to send batch email to all various groups of students (e.g., new students).

* Work with staff to evaluate Spring…