Dynamics 365 Field Service Deployment Specialist

$60 - $125

Our Client, a major chain of travel centers, is looking for Dynamics 365 Field Services Deployment Specialists. This is a 16 week contract with 90% travel.

The Deployment Specialist works directly with frontline technicians, dispatchers, and site leadership, delivering hands-on training and serving as the primary on-site technical authority during each deployment week. This role does not include people management responsibilities and is focused entirely on execution, enablement, and adoption.

** Contract Scope & Duration*
* · Contract Length: 16 weeks

· Deployment Cadence: 1 site per week

· Total Sites: 16 sites supported by this role

· Engagement Type:
Individual Contributor (no direct reports)

· Work Style:
Heavy on-site presence with limited remote follow-up

** Required Skills & Experience*
* · Proven experience deploying Microsoft Dynamics 365 Field Service or comparable enterprise field service platforms.

· Strong background working directly with field service technicians and dispatch operations.

· Demonstrated success in on-site software deployment and training within distributed, multi-location environments.

· Ability to independently manage weekly site deployments with minimal oversight.

· Strong troubleshooting skills and comfort operating in live production environments.

· Excellent communication and facilitation skills across technical and non-technical audiences.

· Willingness and ability to travel weekly for the duration of the contract.

** Desired Skills & Experience*
* · Prior participation in wave-based or site-by-site enterprise rollouts

· Experience in fleet, transportation, utilities, or emergency service environments

· Familiarity with change management in operational field settings

· Experience supporting standardized deployments across geographically diverse sites

** What You Will Be Doing:
Weekly Site Deployment & Go-Live*
* · Execute end-to-end on-site deployment of Dynamics 365 Field Service for one location per week.

· Lead site-level readiness activities, including:

+ User access validation

+ Mobile device readiness

+ Data and configuration verification

· Support go-live and hypercare during the deployment week to ensure operational stability.

· Act as the primary on-site escalation point for deployment-related issues.

** On-Site Training & Enablement*
* · Deliver hands-on, instructor-led training tailored to each site, including:

+ Field Technicians (mobile app usage, work orders, inspections, offline scenarios)

+ Dispatchers (scheduling, resource optimization, work order management)

+ Site Leadership (visibility, reporting, adoption expectations)

+ Reinforce standardized workflows while addressing local operational nuances.

+ Validate user proficiency prior to site exit.

** Solution Execution & Feedback Loop*
* · Apply defined Dynamics 365 Field Service configurations consistently across sites.

· Validate integrations, workflows, and mobile performance in real-world conditions.

· Capture field feedback, issues, and improvement opportunities and relay them to the central rollout team.

· Document site-level outcomes, risks, and lessons learned to support successive deployments.

** Travel Expectations*
* This role requires weekly travel to deployment sites across the continental U.S. The contract is intentionally structured around on-site execution, with minimal ongoing remote responsibilities after each site goes live.