Bilingual Service Desk Analyst; EN/FR – Onsite Dallas
Job in
Dallas, Dallas County, Texas, 75215, USA
Listed on 2026-06-13
Listing for:
Jobs via Dice
Full Time
position Listed on 2026-06-13
Job specializations:
-
IT/Tech
IT Support, IT Business Analyst, HelpDesk/Support, Technical Support
Job Description & How to Apply Below
Jobs via Dice is seeking a Bilingual Service Desk Analyst in Dallas, TX to provide IT support in both English and French. This role requires 5 years of experience in IT support, troubleshooting various technical issues and maintaining high levels of customer satisfaction.
The candidate must exhibit strong communication skills and a deep understanding of ITSM tools such as Service Now. Responsibilities also include managing incidents and adhering to ITIL processes while ensuring documentation compliance.
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