Senior Manager, Lifecycle & Rewards Operations

Who are we?

Equinix is the world’s digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet.

A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future. A career at Equinix means being at the center of shaping what comes next and amplifying customer value through innovation and impact. You’ll work across teams, influence key decisions, and help shape the path forward. You’ll find belonging, purpose, and a team that welcomes you—because when you feel valued, you’re empowered to do your best work.

We are seeking a Senior Manager, Global Lifecycle & Compensation Operations to lead the delivery and transformation of our lifecycle and compensation operations globally.

In this role you will own the end-to-end design, standardisation, and optimisation of core workforce processes, ensuring they are scalable, controlled, and consistently executed across regions.

You will combine strong operational leadership with process design expertise, driving measurable improvements in accuracy, cycle time, and employee experience through data, automation, and disciplined execution.

What You’ll Own

• Lead global delivery of lifecycle and compensation operations, including employee transitions, organisational changes, pay adjustments, and reward cycles.
• Ensure services are delivered accurately, on time, and in compliance with regulatory and company standards.
• Act as the accountable owner of operational outcomes, including quality, performance, and risk.

• Own the end-to-end design and standardisation of global processes.
• Establish clear frameworks, controls, and handoffs across teams and systems.
• Lead process mapping, simplification, and redesign, removing inefficiencies and reducing rework.
• Drive continuous improvement using structured, data‑led methodologies (e.g. Lean, Six Sigma, or equivalent).

• Own the operational control environment, ensuring audit readiness and strong data governance.
• Use data and insights to drive decision‑making, prioritisation, and performance improvement.
• Lead the automation and digital roadmap, including AI and workflow optimisation.
• Partner with HR Technology teams to deliver scalable, high‑impact solutions, with clear accountability for adoption and outcomes.

• Partner with HR, Finance, Legal, and business leaders to ope rationalise policies and programmes at scale.
• Lead relationships with external providers, ensuring high‑quality, compliant delivery.
• Act as a trusted partner in resolving complex issues and shaping operational strategy.

• Lead and develop a high‑performing global team with clear accountability for delivery, quality, and continuous improvement.
• Set clear expectations on execution discipline, ownership, and pace.
• Build a culture that balances strong people leadership with measurable results.

What We’re Looking For

• Proven experience leading HR operations in a global environment, with ownership of lifecycle and/or compensation processes.
• Strong track record in process design, standardisation, and operational transformation.
• Experience applying structured methodologies to drive efficiency and quality improvements.
• Demonstrated ability to deliver measurable operational outcomes (accuracy, cycle time, cost, or risk reduction).
• Strong data and analytical capability, with experience using insights to drive decisions.
• Experience working cross‑functionally in complex, global environments.
• Familiarity with Workday, Service Now and digital/automation tools (RPA, AI) preferred.

What Sets You Apart

• You redesign and improve operations.
• You bring structure, frameworks, and discipline.
• You balance team leadership with a strong delivery mindset.
• You think globally, benchmark externally, and challenge the status quo.

Why This Role Matters

This role is critical to building a modern, scalable People Operations function, one that delivers consistent, high‑quality outcomes while continuously improving…