Facilities Engineer - IT

Responsibilities

• Maintain a smooth IT office infrastructure operation and manage growth.
• Provide support to office locations and IT applications, including AV and conference equipment.
• Set up, upgrade, and maintain all IT office equipment onsite in Core offices.
• Manage devices such as desktops, laptops, tablets (iPad, etc.), mobile phones, printers, and networked devices (wired and wireless).
• Support critical onsite services such as AV and conference room equipment (Yealink/Logitech gear).
• Coordinate with vendors for ordering new hardware (computers, monitors, etc.), telephone hardware, and internet services.
• Support remote users (approximately 30% of total staff).
• Understand change control, checklists, and repeatable processes.
• Delegate tasks to additional resources as needed once up to speed.
• Handle multi‑tasking and simultaneous requests; maintain a service‑oriented attitude.

• Detail oriented with ability to work in a team environment and adapt to daily changing needs.
• Analyze and problem‑solve while coordinating with others to complete initiatives.
• Excellent oral, written, and interpersonal communication skills.
• Dedicated to quality, highly organized, and efficient.
• Utilize all technical resources to solve problems and escalated appropriately.

• Bachelor’s degree from a four‑year college or university preferred.
• 4–6 years of related experience and/or training, or an equivalent combination of education and experience.
• Professional certifications such as Microsoft Certified Systems Administrator (MCSA) or Microsoft Certified Systems Engineer (MCSE) 2003/2008 beneficial.
• Must be authorized to work for any employer in the U.S.; no sponsorship for work authorization is offered.

• Competitive salary and opportunities for professional development and advancement.
• Medical, dental, vision, and life insurance.
• Short and long‑term disability coverage.
• Company‑match of 100% of a 6% contribution to a 401(k) plan.
• Employee Assistance Plan.
• Health Savings Account, Flexible Spending Account, Health Reimbursement Account, and wellness program.

Core Specialty offers a diversified range of property and casualty insurance products for small to mid‑size businesses. From underwriting offices spanning the U.S., the Company focuses on niche markets, local distribution, and superior underwriting knowledge, offering traditional as well as innovative insurance solutions to meet the needs of its customers and brokers.