More jobs:
Tier 1 Support Technician
Job in
Dallas, Dallas County, Texas, 75215, USA
Listed on 2026-06-17
Listing for:
Cyberlink ASP Technology Inc
Full Time
position Listed on 2026-06-17
Job specializations:
-
IT/Tech
Technical Support, IT Support, HelpDesk/Support
Job Description & How to Apply Below
CyberlinkASP is looking for a Technical Support Specialist to join our team in our Dallas office. This person will provide technical guidance and support to our business and customers. This will be an in office role with a salary range of 40K-50K per year
The ideal candidate will have a strong technical background, solid analytical skills, and proven problem-solving experience. He/she will use their interpersonal skills to communicate with customers and provide a solution to their technical problems quickly and professionally.
Responsibilities:- Provide customer support – Collaborate with other technical team members to provide exceptional customer service to the client. Work with programmers to explain any errors found and provide recommendations for a solution. Improve any current programs by understanding the goal and outcome.
- Bachelor's degree in Computer Science (or the equivalent) is required
- Up to four years of related technical support experience
- Technically savvy with strong time management skills
- Experience troubleshooting issues and achieving solutions
- The ability to explain to a non-technical person in a way they will understand
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