Deskside Technician II - Migration
Listed on 2026-06-18
-
IT/Tech
IT Support, Technical Support, HelpDesk/Support, Systems Administrator
Job Details
Deskside Technician II
- Migration, Dallas, TX
Posted: 5/21/2026
Job
Job Category:
Deskside Technician II
Position Type:
Contract
Duration: 2 weeks each
Shift: 1
Remaining Positions: 3
Details:
Stefanini Group is looking for a Deskside Technician II
- Migration for a globally recognized company! For interested applicants, click the apply button or you may reach out to Micah Andres at / for faster processing.
Stefanini will provide onsite field technicians to support the following Atlas migration activities as staff augmentation resources:
- Onsite field services to support migration and post‑migration activities, focused on ensuring users' issues are resolved, documented, and escalated swiftly.
- Migration activities include device intake, device wiping, device imaging, and deployment.
- Post migration activities include participating in training sessions and acting as in‑room troubleshooters.
- Floor walking - visiting users' desks to address issues and work closely with onsite teams and project leads to document issues and trends.
- Provide deskside support for Atlas migration activities.
- Troubleshoot and resolve technical issues related to Okta, Active Directory, Service Now, and more.
- Assist with endpoint management and support for various operating systems.
- Deliver exceptional customer support and service.
- Collaborate with team members to ensure smooth migration processes.
Techs must have strong attention to detail, exceptional communication skills, and be prepared to deliver excellent support. Post‑migration activities include documenting issues and trends and escalation to subject matter experts as needed.
Job Requirements Technology / Skills (L2+ level)- Okta
- Active Directory
- Service Now
- Endpoint Central
- Microsoft Office Suite tooling (Outlook, Teams, Word, etc.)
- Exchange
- Intune
- JAMF + JAMF Connect
- iOS, Mac OS & Windows OS support experience
- Active Sync
- Exceptional customer support skills
- Proficiency in Okta, Active Directory, Service Now, and other specified tools.
- Experience with Microsoft Office Suite and Exchange.
- Knowledge of Intune, JAMF, and JAMF Connect.
- Ability to support iOS, Mac OS, and Windows OS.
- Strong customer support skills and problem‑solving abilities.
$34.00 - $36.00
#J-18808-Ljbffr(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).