Endpoint Engineer

$90,000 - $110,000 per year

Endpoint Engineer

At DivergeIT, we’re dedicated to transforming IT from a burden into a strategic advantage for small to mid-sized businesses nationwide. With over two decades of experience, we’ve established ourselves as a high-performance Managed Service Provider (MSP) and Managed Security Services Provider (MSSP) – consistently ranked among the top 1% of Microsoft Partners in the U.S.

Our reputation is built on speed and reliability: a typical client receives a response in under 1 minute, and issues are resolved within 1 hour. This efficiency yields a 98.7% client satisfaction rate, and we’ve earned recognition as the #24 MSP in the U.S. and #2 in Greater Los Angeles.

As an Endpoint Engineer
, you will be responsible for the provisioning, configuration, and lifecycle management of Windows-based endpoints, including both physical workstations and Azure Virtual Desktop (AVD) environments. This position requires extensive experience with Microsoft Intune
, SCCM
, Patch My PC
, 1E
, and Autopilot
, along with proficiency in creating, deploying, and maintaining Windows images
. You will collaborate closely with the client’s IT security team and work alongside our dedicated service desk to ensure optimal endpoint performance and security compliance.

• Design, create, and maintain standardized Windows images for physical workstations and AVD using tools such as SCCM
  , MDT
  , and Intune
  .
• Manage and automate device provisioning and deployment through Windows Autopilot
  .
• Administer patching, software deployment, and update compliance using Patch My PC
  , SCCM
  , and Intune
  .
• Utilize 1E tools (e.g., Nomad, Tachyon) to support remote management, compliance, and endpoint performance monitoring.
• Collaborate with the client’s IT security team to implement and maintain endpoint security baselines and compliance standards.
• Provide escalation support to our dedicated service desk and help drive resolution of complex endpoint issues.
• Maintain up-to-date documentation for image creation, deployment processes, and system configurations.
• Monitor and optimize AVD performance, scaling, and configuration consistency.
• Stay informed about changes in Microsoft endpoint management tools and provide recommendations for improvements or modernization efforts.

• 3+ years of experience in an endpoint management or systems engineering role, preferably in an MSP or enterprise IT environment.
• Expertise in creating and managing Windows images for both physical endpoints and AVD environments
  .
• Proficiency with:
  • Microsoft Intune (Endpoint Manager)
  • Patch My PC
  • 1E Nomad, Tachyon
• Strong understanding of Windows 10/11 OS deployment, device provisioning, group policy, and compliance management.
• Experience working collaboratively with IT security and help desk teams.
• Excellent troubleshooting, documentation, and communication skills.

• Microsoft certifications (e.g., MD-102, MS-101, AZ-140).
• Experience with hybrid environments and Azure AD Join/Hybrid Join.
• Familiarity with AVD scaling plans, FSLogix, and host pool image management.
• Scripting knowledge (Power Shell) for automation of endpoint and imaging tasks.
• Exposure to Zero Trust security models and conditional access policies.

• Mid-Senior level

• Full-time

• Information Technology

• IT Services and IT Consulting