Compute Platform Engineer

Overview

North Mark Compute & Cloud (NMC²) is a high‑performance computing and cloud services provider that builds critical infrastructure to accelerate scientific research, simulations, analysis, and decision‑making.

The Compute Platform Engineer is responsible for the day‑to‑day reliability, performance, and operational health of our high‑performance compute platforms that support critical research and production workloads. The role focuses on maintaining and troubleshooting CPU and GPU infrastructure, coordinating with vendors, and ensuring systems operate consistently s contract role is ideal for someone who thrives in technically demanding environments and is eager to contribute to the continuous evolution of our compute platform.

• Designing, configuring, and managing a high‑performance compute infrastructure made up of GPU and CPU nodes.
• Managing the full firmware/BIOS lifecycle across our HPC/AI fleet – from baselines and validation through rollout and compliance.
• Troubleshooting hardware components (CPU, GPU, DPU, NVSwitch, NICs, memory, PSU, BMC) and guiding replacement or configuration changes.
• Diagnosing and automating recurring hardware issues to improve reliability and reduce recovery time.
• Working on the latest AI platforms from day one (e.g., NVL
  72 / Grace Blackwell), ensuring they are stable, performant, and ready for production use.
• Monitoring hardware performance, identifying areas for improvement, and implementing solutions.
• Automating health checks and onboarding workflows to accelerate safe deployment.
• Collaborating with vendors on firmware issues – providing clear repro cases, logs, and impact to drive fixes and improvements.
• Recommending process, tooling, and architectural improvements to strengthen platform operations.
• Performing diagnostics, tuning, and capacity planning to ensure smooth scale‑out.
• Analyzing existing hardware lifecycle processes and providing recommendations for improvement and optimization.
• Collaborating with various teams to integrate hardware improvements and align with organizational goals.
• Implementing best practices for security hardening of the platform and associated systems.
• Mentoring junior engineers and fostering a culture of continuous learning and improvement.
• Acting as a subject matter expert, providing guidance and support for infrastructure‑related issues.
• Leveraging Infrastructure as Code (IaC) methodologies to ensure efficient and scalable infrastructure management.

• 3+ years of hands‑on experience supporting large‑scale compute platforms.
• Proficiency with HPE server infrastructure, such as Pro Liant and Apollo, and NVIDIA GPUs, including A100 and H200.
• Solid understanding of server architecture, including UEFI/BIOS, PCIe devices and out‑of‑band management systems such as iLO and BMC.
• Proven ability to resolve complex hardware issues and manage vendor relationships.
• Familiarity with automation tools such as Ansible, Terraform and CI/CD systems.
• Working knowledge of Linux in high‑performance or latency‑sensitive environments.
• Working knowledge of basic network concepts such as DNS, DHCP, VLANs, switching and routing.
• Basic knowledge of Kubernetes and Open Stack technologies (preferred but not required).
• Experience with data center operations and process adherence.
• Excellent communication and coordination skills with cross‑functional teams and external partners.

Must be legally authorized to work in the United States without the need for employer sponsorship at any time.

• Company‑Paid Lunch Stipend (via Grub Hub).
• 100% Employer‑Paid medical coverage in a High Deductible Health Plan, dental and vision for employees and families.
• 16 weeks of Paid Parental Leave.
• Employee Assistance Program.
• Life insurance;
  Short‑Term Disability and Long‑Term Disability.
• 401(k) with 100% company match up to 6% of your contributions.
• Optional employee‑paid benefits:
  Medical insurance in a PPO plan, Health Savings Accounts, Flexible Spending Accounts, Supplemental Life Insurance, Wellhub.
• 25 days of Paid Time Off plus 12 company holidays.

The Company is an Equal Employment Opportunity Employer. The Company’s policy is not to discriminate against any applicant or employee on the basis of race, color, religion, national origin, gender, age, sexual orientation, gender identity or expression, marital status, mental or physical disability, or genetic information, or any other basis protected by applicable law. The Firm also prohibits harassment of applicants or employees based on any of these protected categories.