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Senior Help Desk Technician II — ITIL-Driven Enterprise

Job in Dallas, Dallas County, Texas, 75215, USA
Listing for: CGS Federal (Contact Government Services)
Full Time position
Listed on 2026-06-18
Job specializations:
  • IT/Tech
    IT Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Position: Senior Help Desk Technician II — ITIL-Driven Enterprise Support
A federal services provider is seeking a Senior Help Desk Technician in Dallas, Texas, to provide Level 1 & 2 support to end users in the Executive Office for the United States Attorneys. Candidates should possess relevant technical skills and ITIL Foundations certification, along with excellent communication abilities. The role includes training users, managing IT inventories, and supporting various office technologies.

Join us to contribute to federal innovation in a supportive environment with ample professional growth opportunities.
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Position Requirements
10+ Years work experience
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