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Senior Help Desk Technician - ITIL-Driven User Support Lead

Job in Dallas, Dallas County, Texas, 75215, USA
Listing for: Dormont Manufacturing Co
Full Time position
Listed on 2026-06-18
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below

Dormont Manufacturing Co is seeking a Senior Help Desk Technician in Dallas, Texas, to provide Level 1 & 2 Help Desk support services to ensure smooth IT operations for various users including senior management.

Responsibilities include managing user accounts, software/hardware installation, training, and maintaining IT inventories. The ideal candidate should have experience with Adobe Connect, certification in ITIL, and possibly an active DOD clearance. The position offers comprehensive benefits including health insurance and a 401k plan.

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Position Requirements
10+ Years work experience
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