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Teamcenter Application Support Lead
Job in
Dallas, Dallas County, Texas, 75215, USA
Listed on 2026-06-18
Listing for:
Cognizant
Full Time
position Listed on 2026-06-18
Job specializations:
-
IT/Tech
Systems Administrator, Technical Support, IT Support
Job Description & How to Apply Below
Please note, this role is not able to offer visa transfer or sponsorship now or in the future
Teamcenter Application Support & Operations OverviewTeamcenter Application Support & Operations
Responsibilities- Act as primary escalation point for critical incidents; ensure timely resolution and communication.
- Drive root-cause analysis (RCA) and implement permanent fixes.
- Review, plan, and execute change requests, enhancements, and releases.
- Lead minor and major upgrades for Teamcenter, Active Workspace, and related components.
- Coordinate environment promotions across DEV–QA–UAT–PROD.
- Perform configuration, BMIDE updates, patching, and deployment activities.
- Support integrations with CAD tools (NX, CATIA, Solid Works), ERP, MES, and custom applications.
- Work closely with infrastructure teams for server, database, and storage related issues.
- Oversee environment refreshes, backups, and system housekeeping tasks.
- Collaborate with engineering teams, business users, and project managers to prioritize work.
- Provide technical guidance to support team members (L1/L2).
- Prepare and present operational reports, KPIs, and continuous improvement outcomes.
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