Hardware Helpdesk Technician — Tier I

A leading electrical wholesaler based in Dallas is seeking a Tier 1 Hardware Helpdesk Technician. The technician will be responsible for providing exceptional technical support to internal users, troubleshooting hardware and software issues, and ensuring seamless operations. Candidates should have a high school diploma, one year of relevant experience, and a strong focus on customer service. This role also involves documenting solutions and escalating complex issues to Level 2 support.

Competitive benefits are offered, including insurance and paid time off.
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