AI Platform Admin

Req : 375681

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward‑thinking organization, apply now.

We are currently seeking a AI Platform Admin to join our team in Dallas, Texas (US‑TX), United States (US).

AI Platform Administrator

10+ years

Looking for AI Platform Administrator experience in managing and governance of an organization’s enterprise AI tools (like Microsoft Copilot). They bridge the gap between IT and end‑users, ensuring that AI systems are reliable, secure, compliant, and integrated smoothly into daily business operations.

• AI Platform Admin (M365, Copilot Studio): manages AI platforms and environments, including access provisioning, governance controls and policy enforcement (e.g., DLP, security, compliance).
• AI Reusable Utility: develops reusable components (prompts, connectors, APIs, templates) to accelerate AI solution delivery and promote standardization across use cases.
• AI Common Infrastructure, Framework & Observability Architect (AWS & Azure): designs and maintains the foundational AI infrastructure, frameworks and observability capabilities (telemetry, monitoring, metrics) for scalable, reliable, governed AI operations.

• Platform Governance & Security: enforce security protocols, data handling rules and role‑based access controls in collaboration with Info Sec and Legal.
• User Management: oversee workspace configuration, user provisioning, single sign‑on (SSO) and licensing.
• Integrations & Workflows: connect AI tools with core enterprise software (HRIS, CRMs, document repositories).
• Adoption & Enablement: create internal training materials, troubleshooting guides and track AI usage metrics to drive value realization.
• Health Monitoring: track platform performance, API error rates and token consumption to optimize operational costs.

• Experience:
  
  2–5+ years in SaaS platform administration, IT operations, cloud computing or systems administration.
• Technical
  
  Skills:
  
  5+ years familiarity with APIs, cloud platforms (AWS, Azure, Google Cloud) and workflow automation tools.
• Communication: ability to train staff, translate technical concepts for business users and address support queries.
• Info Sec Knowledge: solid grasp of data privacy laws, data residency rules and AI ethics.

Compliance with Client’s responsible AI principles and Acceptable Use policy.

• Adherence to data residency, privacy (GDPR, HIPAA where applicable) and 21 CFR Part 11 controls as in scope.
• Third‑party risk assessment and SOC 2 Type II (or equivalent) certification.
• Disclosure of subcontractors and offshore delivery locations.
• Disclosure of model providers, training data practices and any use of client data for model improvement (opt‑out required).

#LI‑North America

NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For EEO policy details, see  For Pay Transparency, see