AI Platform Admin

Job Title: AI Platform Administrator

Experience level: 10+ years

Looking for an AI Platform Administrator with experience managing and governing enterprise AI tools such as Microsoft Copilot. They bridge the gap between IT and end-users, ensuring AI systems are reliable, secure, compliant, and integrated smoothly into daily business operations.

• Platform Governance & Security:
  Enforce security protocols, data handling rules, and role‑based access controls in collaboration with Info Sec and Legal.
• User Management:
  Oversee workspace configuration, user provisioning, single sign‑on (SSO), and licensing.
• Integrations & Workflows:
  Connect AI tools with core enterprise software (e.g., HRIS, CRMs, document repositories).
• Adoption & Enablement:
  Create internal training materials, troubleshooting guides, and track AI usage metrics to drive value realization.
• Health Monitoring:
  Track platform performance, API error rates, and token consumption to optimize operational costs.

• Experience:
  
  2–5+ years in SaaS platform administration, IT operations, cloud computing, or systems administration.
• Technical
  
  Skills:
  
  5+ years of familiarity with APIs, cloud platforms (AWS, Azure, Google Cloud), and workflow automation tools.
• Communication:
  Ability to train staff, translate technical concepts for business users, and address support queries.
• Info Sec Knowledge:
  Solid grasp of data privacy laws, data residency rules, and AI ethics.

• Compliance with the client’s responsible AI principles and Acceptable Use policy.
• Adherence to data residency, privacy (GDPR, HIPAA where applicable), and 21 CFR Part 11 controls where in scope.
• Third‑party risk assessment and SOC 2 Type II (or equivalent) certification.
• Disclosure of subcontractors and offshore delivery locations.
• Disclosure of model providers, training data practices, and any use of client data for model improvement (opt‑out required).

NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.