Lead Analyst, Systems

Job Overview

We are looking for a Lead Systems Analyst to collaborate across the organization and ensure that the technical needs of the business are met.

• Communicate and collaborate with stakeholders, key users and business process leads to analyze business problems and capture detailed requirements; reconcile conflicts.
• Facilitate meetings and workshops that determine process requirements and system changes.
• Develop detailed user stories, work plans, deliverables, definitions of overall approaches and mobilization efforts for CRM initiatives.
• Work closely with IT teams to validate and ensure proposed solutions meet business requirements; participate in initial validation and testing, and facilitate user‑acceptance testing.
• Guide and consult with other analysts.
• Partner with program and training/communication teams to ensure business readiness for organizational change and schedule for impacted processes/systems changes; assist in creating training documentation and delivering train‑the‑trainer sessions.
• Provide leadership, training, coaching and guidance to key users.

• Bachelor’s degree in Computer Science, Information Systems, Engineering or a related technical field, or equivalent related work or military experience.
• Expertise and experience in at least one of the following business disciplines: supply chain management, warehousing, transportation or distribution.
• Experience using SQL for data analysis, extraction, troubleshooting and reporting.
• Thorough understanding of current information systems technologies, databases, web‑based systems, and system design.
• 2+ years of experience supporting Blue Yonder WMS.

• Certification in , business analysis, systems analysis or business requirements gathering.
• Experience performing well under pressure in an ambiguous and rapidly changing environment.
• Excellent verbal and written communication skills, including communicating technical concepts and plans at all levels.
• An aptitude for using a variety of interpersonal styles and communication methods to effectively adapt to new work structures, processes or cultures.

Competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and the opportunity to participate in a company incentive plan.

GXO is an Equal Opportunity employer including Disabled/Veterans.