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First-Line Tech Support Specialist
Job in
Dallas, Dallas County, Texas, 75215, USA
Listed on 2026-06-20
Listing for:
Luminance Technologies Ltd
Full Time
position Listed on 2026-06-20
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support, IT Support
Job Description & How to Apply Below
Luminance Technologies Ltd in Dallas, Texas is seeking a proactive customer support professional to join their tech team. This role involves handling incoming queries and incidents while ensuring customers receive clear and timely responses.
The successful candidate will act as the first point of contact for technical support, diagnose issues, and liaise with second and third line teams for escalated matters. Strong communication and problem-solving skills are essential for this position.
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