On-Site Tier 1 IT Help Desk - Dallas
Job in
Dallas, Dallas County, Texas, 75215, USA
Listed on 2026-06-20
Listing for:
Gravity IT Resources
Full Time
position Listed on 2026-06-20
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support, Systems Administrator
Job Description & How to Apply Below
Gravity IT Resources is seeking a Tier 1 Help Desk Technician for an on-site role in Dallas, TX. This position involves providing front-line technical support to users, resolving issues related to Windows, MacOS, Microsoft 365, and networking.
The ideal candidate should have 2 years of experience in a service desk environment and possess strong communication skills. Responsibilities include troubleshooting, ticket management, and maintaining customer communication while adhering to company processes and standards.
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