Business Relationships Manager

Enterprise Solutions Manager (Sales & Business Technology)

The Enterprise Solutions Manager (Sales & Business Technology) is responsible for translating business strategy, ideas, and operational needs into clear, end-to-end solution concepts and driving alignment through delivery to achieve measurable business outcomes.

This role serves as the primary technology partner to Sales leadership while remaining flexible to support other business functions as priorities evolve. The position builds upon the traditional Sales IT partnership model and expands it to include full ownership of solution definition, execution alignment, and delivery outcomes. The Enterprise Solutions Manager bridges business vision, process design, technology strategy, architecture, compliance, and delivery planning, ensuring Analysts, Architects, Developers, and Project Managers execute with clarity and confidence.

The role is accountable for solution direction, scope definition, execution alignment, and ensuring solutions deliver intended business value while adhering to governance and SOX compliance requirements.

• Partner with Sales leadership, business process owners, and SMEs to understand strategic goals, customer experience needs, pain points, and desired outcomes
• Serve as the primary liaison between Sales and IT, evolving beyond requirements management into full solution ownership
• Lead discovery sessions and solution workshops to shape ideas into clear solution concepts
• Translate business needs into high-level solution designs across process, systems, data flows, and controls

• Define scope, MVP, sequencing, and work streams for Sales and cross‑functional initiatives
• Decompose large initiatives into manageable phases aligned to business priorities
• Identify dependencies, risks, and constraints early and drive mitigation strategies
• Align Analysts, Architects, Project Managers, and Developers on solution direction and execution approach
• Drive decision‑making and trade‑offs to maintain initiative momentum and delivery clarity
• Partner with Global Architecture, Security, and Infrastructure teams to ensure solution approaches align with enterprise standards, technology roadmaps, security policies, and infrastructure capabilities; proactively identify gaps and drive alignment to best practices and governance requirements

• Prepare and deliver executive‑level presentations outlining solution options, trade‑offs, risks, timelines, and business value
• Act as a trusted advisor to Sales and IT leadership, enabling informed decision‑making
• Influence stakeholders and build consensus across business and technical teams without direct authority

• Ensure solution approaches incorporate SOX compliance, internal controls, segregation of duties, and auditability
• Partner with Finance, Internal Audit, and Compliance teams as required
• Embed governance and risk considerations into solution design to reduce downstream audit and remediation effort
• Ensure solutions deliver measurable business outcomes (e.g., revenue enablement, efficiency, user experience improvements)
• Maintain alignment between business expectations and delivery outcomes throughout initiative lifecycle
• Adjust solution approach as needed based on delivery feedback, risks, or changing business priorities

• Bachelor’s degree in Business, Information Systems, Computer Science, or related field, or equivalent experience
• Demonstrated experience translating business strategy into end‑to‑end solution concepts and delivery approaches
• Strong understanding of Sales business processes and enabling technologies
• Experience leading complex, cross‑functional initiatives through scoping, solutioning, and execution alignment
• Proven ability to present to executive leadership and communicate with both technical and non‑technical audiences
• Strong problem‑solving, critical thinking, and decision‑making skills
• Ability to influence outcomes across teams without direct reporting authority
• Working knowledge of SOX compliance, governance, and…