Engineer - Cloud & Infra Management
Job in
Dallas, Dallas County, Texas, 75201, USA
Listed on 2026-06-21
Listing for:
LTIMindtree
Full Time
position Listed on 2026-06-21
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support, Desktop Support
Job Description & How to Apply Below
- Cloud & Infra Management
Location:
Frisco, TX (5 days onsite)<
The Service Desk Executive P1 will act as the first point of contact for end users providing Level 1 technical support handling incidents and service requests and ensuring timely resolution or escalation as per defined SLAs<
Key Responsibilities < <
Act as a Single Point of Contact SPOC for all ITrelated incidents and service requests<
Log incidents and service requests via calls emails and chat tools<
Provide firstline support for<
Desktoplaptop issues<
Operating systems and standard applications<
Peripherals printers devices etc<
Dallas
- Texas - USA3 - 5 Years
10H15-Jun-2026
YACTIVE
1470855 Mandatory Skills :
Jira Service Desk, Servicedesk, Windows Server
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