Lead Specialist, Oracle EBS RTR Lead

The KPMG Advisory practice is at the forefront of transformation, offering excellent opportunities for individuals to advance their careers and expertise with KPMG. Looking ahead, we anticipate continued evolution and success within the practice, fostering both personal and professional development, thereby creating new pathways for growth. In this ever-changing market environment, our professionals must be adaptable and thrive in a collaborative, team-driven culture.

At KPMG, our people are our number one priority. With a wealth of learning and career development opportunities, a world-class training facility, and leading market tools, we help our people continue to grow both professionally and personally. If you're looking for a firm with a strong team connection where you can be your whole self, have an impact, advance your skills, deepen your experiences, and have the flexibility and access to constantly find new areas of inspiration and expand your capabilities, then consider a career in Advisory.

KPMG is currently seeking a Lead Specialist, Oracle EBS RTR Lead to join our Managed Services practice.

Responsibilities:

* Collaborate with industry/business subject area professionals, software engineers and technical leadership as part of adynamic, distributed, and fast paced managed services team to manage day-to-day operations of EBS R2R application

* Manage team that provides level 2/3 support including break/fix, enhancements, reports and upgrades to KPMG clients and users ofcloud-based applications

* Oversee client delivery by providing timely and accurate reporting and creating and delivering insights to clients with Key Performance Indicators (KPI) and Service Level Agreements (SLAs); deliver weekly and monthly status reports and performance reports; develop and distribute operational performance reports and analytics to applicable stakeholders;troubleshoot and provide solutions to complex Oracle and Client processes

* Execute the day-to-day maintenance activities of EBS R2RApplication for client including process design, package implementationlifecycle support and project reviews; identify, document and manage client business /functional requirements

* Assess client requirements and build of product specific functional specifications; support the planning, preparation and execution offuture releases

* Provide specialized investigation and diagnosis of all incidents to identify problems and escalate unresolved incidents to external support;
Contribute to continuous service improvements by monitoring performance, identifying recurring issues, and recommending enhancements aligned with firm standards

* Act with integrity, professionalism, and personal responsibility to uphold KPMG's respectful and courteous work environment

Qualifications:

* Minimum five years of recent experience supporting medium tolarge applications, working directly with internal/external clients

* Bachelor's degree from an accredited college or university is required

* Experience with EBS R2R implementations, post-production support, upgrades and functional testing with understanding of Information Technology Infrastructure Library (ITIL) framework, Information Technology Service Management (ITSM) and service desk management

* Strong configuration skills across EBS R2R Applications

* Module experience with EBS General Ledger Accounting Hub,Project Billing and Costing, Accounts Payable, Accounts Receivable is required

* Capability to work independently and take ownership of and complete relatively complex tasks, effectively using available resources, asneeded, with minimal guidance; ability to work well as part of a mixed team including, project managers and technical consultants, client personnel (bothon and offshore)

* Ability to travel as necessary depending on client and business needs

* Must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. KPMG LLP will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPTor any other employment-based visa)

KPMG LLP and its subsidiaries ("KPMG") complies with all local/state regulations regarding displaying salary ranges. If required, the ranges displayed below or via the URL below are specifically for those potential hires who will work in the location(s) listed. Any offered salary is determined based on relevant factors such as applicant's skills, job responsibilities, prior relevant experience, certain degrees and certifications and market considerations.

In addition, KPMG is proud to offer a comprehensive, competitive benefits package, with options designed to help you make the best decisions for yourself, your family, and your lifestyle. Available benefits are based on eligibility. Our Total Rewards package includes a variety of medical and dental plans, vision coverage, disability and life insurance, 401(k) plans, and a robust suite of personal well-being benefits…