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Endpoint Support Specialist
Job in
Dallas, Dallas County, Texas, 75215, USA
Listed on 2026-06-26
Listing for:
Y&L Consulting, Inc.
Full Time
position Listed on 2026-06-26
Job specializations:
-
IT/Tech
HelpDesk/Support, Desktop Support, Technical Support
Job Description & How to Apply Below
Responsibilities
- Provide break/fix support for phones, computers, and printers to ensure that endpoint technology assets function at optimal level
- Install new and updated end-user devices across the bank and network hardware at branches to ensure Frost branch technology is up to date and to maintain a continuous replacement cycle
- Train new users to use hardware and software to maximize total work efficiency
- Always act with Integrity, Caring, and Excellence to achieve all-win outcomes
- 1 years of experience in a help desk or endpoint role
- Strong working knowledge of desktop operating systems and peripherals, mobile devices, and printers and print servers
- Strong working knowledge of customer support practices in an enterprise environment
- Excellent written and verbal communication skills
- Proficient in Microsoft computer applications
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