Business Support Specialist
Listed on 2026-06-26
-
IT/Tech
HelpDesk/Support, CRM System
Overview
Early Career role with lots of growth potential! Millennium Systems International is a software company based in Parsippany, NJ that provides management software for the beauty and wellness industry.
Required Hours and SalaryMonday-Friday 11:30 AM to 8:15 PM EST and Saturday 9:00 AM to 5:45 PM EST. One day off during the week and Sundays off, 40 hours a week working 5 days. Salary range 39-40K. Candidates must reside in the U.S.
What Skills Do I Need?- Passion for technology and helping people
- Strong verbal and written communication skills
- Ability to build quick rapport with customers
- People‑oriented, personable, and able to control conversations
- Enjoy working directly with customers in a fast‑paced environment
- Logical, analytical, and problem‑solving skills
- Ability to learn new software/hardware and adapt to changes in technology
- Self‑starter who can work independently and as a team member
- Ability to multi‑task with good time management
- Beauty industry knowledge a plus
The Business Support Specialist handles client inquiries by gathering information through inquisitive questioning to identify the nature of the problem and troubleshoots product and training related questions. Support and training are provided to clients via phone, email, and live chat. I will document the issue in Salesforce and offer a resolution so our clients are successful. I will stay up to date on Meevo product knowledge and internal business processes and build technical knowledge of Meevo’s products, integrations, and business scenarios.
Requirements- Bachelor’s degree or Associate’s degree preferred
- Reliable internet service provider
- Excellent communication skills
- 0–5 years in a customer‑service related role
- Tech savvy
- Salesforce experience a plus
Three weeks of PTO that begins accruing with every pay period from the first day, ten paid holidays in 2025, five paid sick days, and one personal day.
Medical, Dental, and Vision BenefitsSubsidized plans with coverage kicking in quickly.
Life InsuranceLife insurance and accidental death & dismemberment (AD&D) fully covered by the company.
Disability InsuranceShort‑term and long‑term disability insurance fully covered, with 100% coverage for long‑term disability.
401(k) Retirement PlanEligible to enroll with 100% match on up to 4% of contributions, thanks to the Safe Harbor plan.
Learning & DevelopmentUnlimited access to Udemy’s online courses for professional growth.
#J-18808-Ljbffr(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).