Associate, Business Intelligence & Reporting

Associate, Business Intelligence & Reporting

Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization. Our people are at the heart of this journey and together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what's possible. This is more than a strategic shift. It's a chance for driven professionals to grow, learn, and make a real difference.

The Associate, Business Intelligence & Reporting is responsible for data and intelligence activities across an assigned data domain(s) using a risk based, standard business process approach.

• Collaborates with technical support team as BI/business lead on projects, analyzing user needs, preparing enhancement requests, supporting technical development/implementation and performing user acceptance testing.
• Collaborates and coordinates with business management to ensure that business and functional informational needs are met.
• Profiles data within their assigned data domains to identify/prioritize areas with greatest data quality concerns.
• Leads key data element identification with data stakeholders across assigned data domain(s) using a risk based, standard business process approach.
• Analyzes and documents functional processes and controls ensuring gaps and deficiencies are inventoried.
• Supports with the development of data and process improvement plans.
• Defines data quality requirements including business rules/controls, metrics and targets.
• Adheres to corporate risk management objectives.
• Develops and deploys operational dashboards and reports to create significant business impact.
• Consults and advises best practices for systems implementation.
• Collaborates with data owners to improve and streamline processes regarding data flow and data quality to improve data accuracy, viability and value.
• Provides additional support for users through training, documentation, system access, report writing guidance and query resolution to help them analyze, understand and utilize available BI data most effectively.
• Partners and collaborates with the business to maintain rules and standards to improve data accuracy and value.
• Identifies inefficient business processes and drives improvements to maximize efficiency.
• Monitors internal and external environments for development of new business processes.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education:

• Bachelor's Degree: in related field or equivalent demonstrated through a combination of work experience, training, military service, or education
  - Required
• Master's Degree: in related field or equivalent demonstrated through a combination of work experience, training, military service, or education
  - Preferred

Qualifications:

• 5+ Years Relevant Work Experience – Required
• Experience with Python (Required).
• Experience with Snowflake and Power BI (Preferred).
• Experience with AI tool adoption and integration to enhance analytics and business processes.
• Advanced proficiency in Microsoft Excel, including complex formulas, data modeling, and automation.
• Ability to communicate at all levels with clarity, poise, maturity, and precision, both written and verbal.
• Advanced knowledge of data modeling, database design, development, data mining, and segmentation techniques.
• Advanced knowledge of statistical applications within Financial Services to interpret data requests and identify data analytics opportunities.
• Demonstrated data analysis, data presentation, and data development skills.
• Ability to multi-task and adhere to deadlines.
• Ability to adapt to a rapidly changing business environment and adjust to new developments or shifting priorities.
• Ability to influence others and drive outcomes.
• Ability to lead and coach junior-level professionals.
• Ability to interact with all levels of employees, including senior-level management.
• Ability to leverage technology to improve and automate business tasks.
• Ability to maintain and report on confidential information appropriately.
• Strong project management skills.
• Strong problem-solving and analytical skills.
• Strong attention to detail with the ability to analyze information quickly and accurately.
• Excellent written and verbal communication skills.

Certifications:

• No Certifications listed for this job.

It Would Be Nice For You To Have:

• Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education.

Work Authorization & Sponsorship:

Applicants must be legally authorized to work in the United States on a full-time basis without requiring employer sponsorship to commence employment.

What Else You Need To Know:

The base pay range for this position is…