Senior Technical Program Manager

Senior Technical Program Manager

Location:

Remote in Dallas, TX or Austin, TX

This person needs to have strong experience in React.

JS and Next.

JS. Hands on development in React.

JS or Next.

JS is preferred but if no hands on experience, then need experience working multiple projects with React.

JS and Next.

JS. The position can work remote from Dallas, TX or Austin, TX. Candidates need to be in these markets due to the possibility of conversion to a full time employee. If they are converted to FTE, they will need to work on-site but while on contract, they can work remotely.

We are seeking an entrepreneurial and passionate Technical Program Manager of Front-End Experiences to take our customer experience to the next level. We're solving problems across a broad range of domains: marketing, trade, banking, retirement funding management, and employee stock reward and building ultra-fast and performant Front-End Digital Experiences that leverage a Headless Content Management System. The role focuses on proactively engaging with our technical and business functions by providing personalized and customizable digital experiences to our prospects and clients to help them meet their financial goals.

The program manager role will collaborate with other product and technology teams, as well as lead a cross-functional program team to holistically enhance a robust and efficient client experience across Digital Platforms. An ideal candidate will enjoy being part of a impactful and growing digital team, working in a fast paced environment, be process and data oriented, have strong communication skills, and have extensive experience with a secure, client-facing online technologies.

This role requires a creative mind set, strong solutions-oriented view and ability to forge relationships with many internal and external partners.

What you'll do:

• Program leadership for web experience delivery
• Drive end‐to‐end execution of initiatives that span the CMS, design system, and Next.js application layers.
• Translate business and content requirements into structured technical initiatives with clear milestones and measurable outcomes.
• Coordinate across engineering, design, content strategy, SEO, and marketing to ensure cohesive delivery.
• Manage dependencies across CMS schema changes, API integrations, front‐end components, and deployment workflows.
• Identify risks related to content migrations, breaking API changes, caching strategies, and release timing.
• Technical partnership in a Next.js + headless CMS environment
• Participate in architectural discussions involving rendering strategies (SSR, SSG, ISR), routing, caching, and performance optimization.
• Understand CMS content modeling, API querying models (REST/GROG/GraphQL), and integration patterns well enough to challenge assumptions and unblock teams.
• Collaborate with engineering leads to ensure front‐end and CMS changes align with long‐term platform direction.
• Use analytics, Core Web Vitals, A/B testing data, and telemetry to guide prioritization and measure success.
• Support teams in adopting best practices for accessibility, SEO, and performance.
• Communication and stakeholder alignment
• Produce clear written communication: program briefs, status updates, migration plans, and decision records.
• Ability to translate business and product requirements into structured delivery plans, epics, and tickets in Jira.
• Simplify complex technical issues—such as rendering tradeoffs or CMS schema impacts—for non‐technical stakeholders.
• Align engineering, design, and content teams around timelines, expectations, and quality standards.
• Facilitate decision‐making around content workflows, release processes, and cross‐team dependencies.
• Operational excellence for web platforms
• Coordinate postmortems for production issues, including rendering failures, broken content, or CMS outages, and drive long‐term fixes.
• Improve processes around content publishing, preview environments, QA workflows, and deployment pipelines.
• Champion performance, reliability, and accessibility as core pillars of the web experience.
• Promote consistent use of design systems, component libraries, and CMS governance.