Network Architect

Senior Manager-Network Engineering  Pay Range: $ - $
Country:
United States of America
Address: 1401 PACIFIC AVE, DALLAS, TX 75202
FLSA:
Exempt
Professionals: 02 - Professional (EEO-4-United States of America), 2D
- Professionals
- Business (EEO-Sub Category)
General

Summary:

Provides expert-level support for enterprise and operational technology (OT) networks, encompassing in-vehicle systems, cellular routers, LAN/WAN infrastructure, carrier circuits, routing and switching, data centers, access and distribution layer switches, and enterprise wireless solutions. Resolves complex technical issues and serves as a key escalation point. Leads network design and implementation efforts while mentoring junior team members. Delivers technical expertise to internal stakeholders and external partners, ensuring reliable, secure, high-performance network operations in a 24/7 environment.

Essential Duties and Responsibilities:

Lead the design, planning, and implementation of enterprise and operational networks, including architecture, hardware/software selection, and migration strategies.
Serve as the technical escalation point (Tier
3) for complex network issues, providing expert troubleshooting and resolution for both internal teams and external partners.
Provide hands-on support for network infrastructure, including configuration and deployment of routers, switches, wireless systems, and power equipment (UPS, PDUs).
Ensure scalability, redundancy, and failover capabilities, including disaster recovery and failover for both enterprise and Intelligent Transportation System (ITS) services.
Offer technical leadership and oversight to Tier 1 and Tier 2 engineers, ensuring efficient incident response, project delivery, and professional development.
Manage network monitoring and configuration platforms (e.g., Cisco ISE, DNAC) to ensure performance, availability, and compliance.
Maintain deep expertise in Layer 2/3 networking protocols (VLAN, STP, QoS, OSPF, BGP, etc.), VPNs, Cloud Networking, and security best practices.
Collaboration with cybersecurity teams to ensure compliance with appropriate standards (e.g., ISO, NIST, CJIS, PCI, etc.)
Develop and maintain network documentation, performance reports, disaster recovery strategies, and backup procedures.
Develop RFPs, EPRs, and participate in the vendor selection processes.
Establish enterprise networking standards and policies
Analyze network performance and recommend enhancements. Have expertise with various network monitoring solutions.
Oversee ITS enterprise systems design, deployment, and architecture, ensuring alignment with agency goals, scalability, and interoperability across platforms. ITS solutions include VBS, TSP networks, CCTV, CAD/AVL, Payment Systems, APN, IOT, cellular routers, and related Operational Technology (OT).
Lead the identification and implementation of enterprise-wide IT strategies, architecture standards, and technology roadmaps.
Collaborate with business units to translate operational needs into technical solutions and guide enhancements to existing ITS systems.
Collaborate with technical teams, including application developers and systems engineers, ensuring delivery of high-quality projects.
Engage in change and incident management processes, documenting actions and maintaining service levels in line with SLAs.
Stay current with emerging technologies, methodologies, and industry trends to continuously improve network and enterprise system capabilities.
Perform other duties as assigned.
Minimum Knowledge, Skills, and Abilities

Required:

Bachelor's degree from an accredited college or university in Computer Science, Information Systems, Business, or a related field.
Seven (7) years of functional experience as a Senior Network Engineer supporting enterprise networks or a related field.
Preferred non-expired CCNP, CCNP Enterprise, or CCIE Enterprise Infrastructure certifications.
Valid Texas Class A, B, or C driver's license, no Driving While Intoxicated (DWI) conviction within the last sixty (60) consecutive months, not more than one (1) DWI on driving record, and not more than three (3) convictions of moving violations within the last thirty-six (36) months in order to operate DART non-revenue vehicles or drive in the course and scope of job.
Pass a physical (medical) examination that includes a drug screen in order to operate DART non-revenue vehicles.
Proficiency in PC software applications, including Microsoft Office or other related software applications.
Must be able to perform work from remote locations as needed.
Must be able to work in an on-call rotation.
Must maintain all certification(s) required for this position.
Must be able to work variable hours to include emergency response to outages.
Ability to be dedicated to meeting the expectations and requirements of internal and external customers. Gets first-hand customer information and uses it for improvements in products and services. Acts with customers in mind. Establishes and maintains effective relationships with…