Service Desk Technician — Incident & Production Support

Company

Federal Reserve Bank of Richmond

TBA

Provides support of distributed and mainframe mission-critical financial applications.. Supports incident management for multi-platform environments that require procedural disciplines and applicable technical disciplines.. Performs line-of-business production support tasks including quickly identifying and deploying appropriate management and technical support resources required for a wide variety of customer applications and operational problem events.. Experienced level position requires developing career in field and gaining knowledge of industry practices..

Requires moderate level of experience and proficiency in field..

Full time

Regular

No

Information Technology

First (United States of America)

The Federal Reserve Banks believe that diversity and inclusion among our employees is critical to our success as an organization, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.