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IT Support

Senior Service Desk Engineer | Enterprise SLA Expert

Job in Dallas, Dallas County, Texas, 75215, USA
Listing for: Davis Technology Management
Full Time position
Listed on 2026-07-08
Job specializations:
  • IT/Tech
    IT Support
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
A leading technology services company in Dallas is looking for an experienced Senior Service Desk Engineer to provide advanced technical support for enterprise clients. This role includes troubleshooting hardware and software issues, mentoring junior staff, and managing service delivery in compliance with SLAs. Candidates should have over 7 years of IT support experience, strong troubleshooting skills, and excellent communication abilities.

The position offers opportunities for growth into leadership roles within the organization.
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Position Requirements
10+ Years work experience
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