Sr. Go-To-Market Specialist, Communication Developer Services; CPaaS), AWS, Applied AI Solution

AWS serves millions of customers across more than 190 countries, reshaping enterprises by accelerating business capabilities using the cloud. This position is part of the AWS Specialist and Partner Organization (ASP). Specialists own end‑to‑end go‑to‑market strategies for their technology domains, providing expertise to help customers succeed. Partner teams own strategy, recruiting, development, and growth of key technology and consulting partners, giving customers the scale to build innovative solutions for complex challenges.

We are seeking a Worldwide (WW) GTM Specialist to accelerate our Communication Developer Services (CDS) business (End User Messaging, SNS A2P, Simple Email Service). The role will develop solutions, offerings, and programs that address customer and partner needs, lead programs that accelerate adoption and support sales acceleration. The specialist will collaborate across cross‑functional teams and build evidence for customers, engaging key lighthouse and broader customer engagements.

The candidate must possess a business and IT background enabling senior‑level interaction with large enterprises, MMB, SMB, partners and internal stakeholders. Technical depth in CPaaS channels (email, SMS, push notifications, telephony, audio, video) and high‑scale email is required.

• Define, build and deploy sales, business development and GTM strategies to help acquire new customers and help them successfully deploy desktops and applications on AWS.
• Define key customer segments to target, driving the necessary business and technical relationships with customers and partners to establish new business in new customer segments, deliver artifacts and enablement that enables the sales teams to drive successful new business in order to build long‑term business opportunity.
• Engage enterprise lighthouse customers and partners about the CDS value proposition, including senior‑level customer and partner meetings to discuss business issues and help customers and partners achieve business outcomes.
• Establish ways to measure and track key mechanisms and programs related to adoption of CDS, and use data to optimize ROI.
• Serve as an evangelist CDS externally and within AWS.
• Own creation and orchestration of the strategic business development plan while working with key internal stakeholders (e.g., sales teams, product service teams, legal, support, etc.).

• Bachelor's degree.
• 7+ years of business development, strategic partnerships, and/or program/product management experience with national and/or international scope.
• 5+ years selling or driving partnerships and programs around cloud, hosted and managed services in the technology industry.
• 5+ years’ experience selling enterprise datacenter and/or application technologies, preferably cloud‑based.

• Experience selling to Fortune 1000 or Global 2000 organizations.
• Experience in AWS services.
• Experience working with partners including leading GSIs and ISVs.
• Experience with CPaaS channels like email, SMS, push notifications, telephony, audio, and video, high‑scale inbound and outbound email.
• Complex agreement negotiation skills and experience, and business and financial acumen.
• Strong analytical skills, and demonstrated ability to turn detailed data analysis into useful strategic insight in order to drive customer adoption and make appropriate recommendations to the business.
• Ability to develop business justifications for cloud technology roadmap adoption.
• Demonstrated ability to work effectively across internal and external organizations.

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